The guest list is received by the property for a group that has a rooming list reservation created in the group block. You can now enter the guest names and then split out the reservation to show the individual rooms.
Prerequisites
The group and group blocks modules must be activated in the PMS. To activate, follow this path: Settings > Options > Modules > Groups > Group blocks.
To enter the guest list in a rooming list reservation
- From the home page, do one of the following to open the seek page:
Press SHIFT+CTRL+R on your keyboard.
Click the Reservations menu in your top bar and select Group Reservations.
-
Complete the search fields on this page as needed. All fields are optional.
Seek details Folio number Enter the unique number of the group reservation.
Group Name
Enter the group name of the reservation.
Booker
Enter the booker's name of the group reservation.
Company
Enter the company attached to the group.
Company contact
Enter the name of the contact person.
Event type
Enter the event type of the reservation.
Travel agent
Enter the agency attached to the group.
Travel agent contact
Enter the name of the contact person.
Arrival date Enter the arrival date of the group.
Depart date
Enter the departure date of the group.
Option date
Enter the option date of the group.
Block status
Select the group status from the drop-down list.
-
Click Confirm (
). The Browse group reservations page displays. - Do one of the following to display the group reservation.
Select the appropriate reservation and click Confirm (
).Double-click the appropriate reservation.
-
Select the rooms tab and double click the reservation with no guest name and multiple rooms attached.
-
Click the Guest list icon (
). The group guest list page displays. -
Click the Add icon (
). To add the guest names. -
Complete the fields on this page as needed.
Guest list details List order This field uses a numerical order by default.
Guest name 1
Add the guest name in the field.
Guest name 2
If there is a second guest staying in the same room, enter the name in the guest name 2 field.
Guest name 3
If there is a third guest staying in the same room, enter the name in the guest name 3 field.
Guest name 4
If there is a fourth guest staying in the same room, enter the name in the guest name 4 field.
-
Click Confirm (
). To save your guest entry and to bring you back to the group guest list page.Repeat above steps until all guest names have been entered via the Add icon (
). -
When finished, close out of the group guest list page by clicking the Close icon (
). The edit individual folio page displays. Click the Close icon (
) close all open pages. -
With the rooming list reservation highlighted, click the split folio icon (
) to split the amount of rooms to the guest names. A PMS message displays asking to split the folio. - Do one of the following:
Select Yes to split and create separate room reservations as entered in the guest-list previously.
Select No to discard splitting the folio.
-
When confirmed, the reservations are split and have the guest names added per room.
Adjust the individual reservations as applicable, and make sure the amount of adults per reservation is correct.
We recommend splitting the reservation when all guest names are received.
Pick up reservation via rate query
Pick up group block via individual reservation