Attendant console overview
The attendant console is used to assign and manage the default daily goal for each room attendant. The goal is displayed in credits, minutes, or surface area.
While not required, implementing default goals makes other functions in HotSOS Housekeeping viable, such as auto assign and assignment rules.
Managing attendants
-
Click the checkbox to the left of one or more room attendants.
-
Select an option from the bottom bar.
-
Available (
) to change to Break. -
Break (
) to change to Available. -
Set temporary goal adjustment (
)
-
-
Select the goal option used at your property:
-
Minutes (
)to change default minutes. -
Credits (
) to change default credits. -
Surface Area (
) to change default surface area.
-
-
Click the ellipsis (
) for More Options. The following options display:
Change Default Section 
-
Enter a few letters of a section and select from resulting list.
-
Click OK (
).
Change Vacant Clean (
)
-
Inspected
-
To Be Inspected
-
Occupied Clean
-
Click OK (
).
Change Occupied Clean (
)
-
Inspected
-
To Be Inspected
-
Vacant Clean
-
Click OK (
)
Change Default Goal (
)
-
Enter default goal.
-
Click OK (
).
Change Room List Screen (
)
-
Show
-
Hide
-
Click OK (
)
Here's how it works
-
Suzanne is new to housekeeping. She is learning how to properly clean a guestroom. The director of housekeeping assigns her goal assignment commensurate with a new room attendant. As Suzanne becomes more practiced, management increases her goal credits.
-
Alfredo has only worked as an RA for a few months but performs his duties meticulously such that management makes him a self-inspector for vacant clean rooms.
-
Mariella has been working for some years as a room attendant. She is consistent in the quality of work and has proven her proficiency. She is made a self-inspector for both vacant and occupied rooms.
Tools to help you find what you need and customize your view.
In addition to the search and column sort functions, you can use other tools, like the Column Chooser and Filter Builder, to navigate and find just what you need. Use these individually or in combination.
Full Screen
Click Full Screen (
) to display the order list in full screen mode. This increases the number of rooms displayed. Work in full-screen mode as you do in normal mode.
Click Full Screen (
) or press the Esc key to exit full screen.
Refresh
Click Refresh (
) to view the most current information.
Search
In the Search box, enter a keyword, full or partial, and then click Search (
). Some search lists have an arrow to the left of the Search box that you can use to further narrow the search.
Customize your view
Use the column chooser to customize your view by adding or removing columns, so that you have just the information you need.
-
Click and select Column Chooser. (
) The Column Chooser menu displays. -
To remove a column, click the column header, drag it to the Column Chooser menu, and release. Continue until you have customized the view the way you want it.
-
To add a column, click the column header in the Column Chooser, drag the column where you want it, and release.
-
Click X to close the Column Chooser menu.
Reset view
When you want to reset the columns to their original state, do the following:
-
Click Menu (
) and select Reset Columns. -
Click OK (
) to confirm.
Filter Builder
Each list view has its own filters. Use the filters to select and customize to focus on a specific group of data, such as a specific order type, status, location, and so forth.
- Click Filter Builder (
) to open. - Click a filter.
- Select parameters.
- Repeat steps 2 and 3 as appropriate.
- Click Apply (
). The list is updated based on the selected filters. -
Click Clear Filter (
) to remove filters.
Download as Excel
Click Download (
) to download data for your property.