Personnel details

1. Click to open a user record.

2. Click History tab.

3. View dates modified, by whom, fields changed, before and after records.

1. Click .
2. Make changes as needed.
3. Click to save.

If the user is no longer employed at your property you should delete them. Before trying to delete a user, check to make sure the user is removed from reference in any business rules and teams.

1. Click a personnel record to open.
2. Click .
3. Click to confirm.

1. Click to select to the left of each name.

2. Click in the bar at the bottom of the page,

3. Click to confirm.

1. Click .
2. Make changes as necessary.
3. Click to save.

To unsuspend a user:

1. Click .

2. Click Login Suspended toggle.

3. Click to save.

To unlock a user:

A user who makes more than 6 unsuccessful attempts to login will be locked out for 30 min. Users with Unit Department Manager, Unit Personnel Manager, or Administrator (HotSOS Select) role can unlock a user.

The counter is reset to zero should the user enter less than 6 invalid attempts and pause for 30 minutes. For example, if Phil tries 4 times to enter the correct login information and then goes to get a cup of coffee returning 30 minutes later. The system resets the count to zero..

1. Click .

2. Click Temporarily Locked toggle .

3. Click to save.

To deactivate personnel

When editing existing users, you can temporarily prevent them from accessing the system. Consider seasonal staff, for example.

1. Click .
2. Find Login Suspended. Click to suspend; click to unsuspend.
3. Click to save.

1. Click to select the to the left of the user name.

2. Click in the bar at the bottom of the page,

3. Click to confirm.