What's new?

Take a few minutes to read about each of the new features listed below and then review the 2025 release notes for additional information on the release.

HotSOS and HotSOS Housekeeping - Feature release videos now available!

You've read the release notes. Now watch the videos! 

Play Video2025 Service Optimization Feature Release videos

HotSOS and HotSOS Housekeeping - Link URLS in Remarks and UDFs

You can now add URL links in Remarks and UDFs! It’s a total game-changer, making it super easy to jump straight to the info you need!

HotSOS Housekeeping - New Group Code filter

We are excited to introduce a new filter for group code in the Housekeeping Room Assignments screen! This enhancement allows users to utilize a convenient drop-down menu to visually identify active group codes. Housekeeping Leaders can now enjoy greater flexibility and efficiency, with quicker access to relevant room assignments tailored to any group actions or preferences.

HotSOS - Round recurrence options

Additional recurrence options for Round type orders are now available! These options align with the existing Custom options for Schedules, offering enhanced flexibility for hotel operations.

For example, users can set a weekly recurrence every X week(s) or select specific days of the week using checkboxes. This improvement ensures easier scheduling and adaptation to various operational needs.

We recommend creating new round schedules instead of modifying existing ones to avoid any potential challenges. Enjoy these enhanced features for greater efficiency and customization!

HotSOS Housekeeping - Temporary goal credits

Leaders now have the option to tweak an attendant's daily goal using the new temporary goal feature, and they'll need to leave a note each time they make a change. These goal updates will show up wherever goals are displayed, like the productivity dashboard and HotSOS Mobile. Plus, there's a new Housekeeping Report called the Attendant Goal Change Report.