Update merge templates for alternate languages
R19 and higher versions allow you to create BEOs, banquet checks, and Advanced Booking documents in one or two languages. This functionality is available whether you are merging a single document or batch merging multiple documents.
In order for users to make use of this feature, you as administrators must make modifications to the merge templates. Whether you are planning to generate a document in a single language, like French, or a bilingual one, such as English and French, you will need to add the alternate merge fields into your merge templates. These fields are available within the Amadeus Merge Add-In Tool, starting from version 3.6.9.4 or later. The beauty of these fields is that they are dynamic, meaning you only have to insert them into each template once, and they will automatically adapt for each selected language during the merge process. You may also consider creating a distinct template for each language combination and then translating the text and field labels into the appropriate languages. For more details on how to achieve this, refer to the Create merge templates for alternate languages guide.
Currently, not all alternate language fields can be added to Advanced Booking merge documents. Don’t worry. We’ are already making sure more of these fields will be available in upcoming releases.
Here are a few additional things to keep in mind:
- Only those languages that you have been given access to through permissions sets will be available for selection in the Language and Secondary Language picklists when you’re merging and batch merging.
- If you don't have any alternate language permission sets, you won't see the Language and Secondary Language picklists on the merge pages.
- You must select a BEO, Banquet Check, or Advanced Booking template to display the Language and Secondary Language picklists on the merge pages.
- If you select a language that does not have translations entered, your default language will be used. For example, if your item name has been translated into French but its description has not, the merged BEO will show the French name and the English description.
- After translations have been entered, future bookings will not automatically display those translations. For example, if a default terms and conditions clause is translated into French, you won't see that translation on any bookings that were created prior to those alternate language fields being populated. To display the French translation, you'd need to remove the clause from the booking and then add it again. This applies to menus and items, packages, terms and conditions, and other income items.
For assistance with any feature configuration, please contact your Amadeus sales representative to learn more about our Professional Services offerings.
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Create merge templates for alternate languages
Enter alternate languages in Setup