Enable the Change Owner task notification feature

To add or replace the Change Owner button on the Booking page

1. Go to Setup > Create > Objects > Booking.

2. Hover over the Page Layouts related list and click Edit next to Booking Layout.

3. In the Booking Layout toolbar, click Buttons. Two Change Owner buttons display.

4. Review the Booking Detail section of the page. If 'Change Owner' displays in either the Standard Buttons or Custom Buttons sections, this button needs to be removed. To do so, drag the button to the list of available buttons at the top of the page.

5. In the list of available buttons, hover your mouse pointer over each Change Owner button to find the button with the name 'nihrm_ChangeOwner.'

6. Drag the 'nihrm_ChangeOwner' button to the Custom Buttons section under Booking Detail.

7. Click Save and confirm your changes.

8. Hover over the Page Layouts related list and repeat these steps for all other available booking page layouts.

To add the Owning User field to the Booking page

1. Go to Setup > Create > Objects > Booking.

2. Hover over the Page Layouts related list and click Edit next to Booking Layout.

3. In the Booking Layout toolbar, click Fields.

4. Drag the Owning User field to the Information section of the page below the Owner field.

5. Remove the original Owner field. To do so, drag the field to the list of available fields at the top of the page.

6. Click Save and confirm your changes.

7. Hover over the Page Layouts related list and repeat these steps for all other available booking page layouts.

To add help text to the Owning User field on the Booking page

1. Go to Setup > Create > Objects > Booking.

2. In the Custom Fields & Relationships section, click Edit next to the Owning User field. The Edit Booking Custom Field page displays.

3. Enter the following in the Help Text field: 'To change the owner, save the booking and then click the Change Owner button.'

   If your property chose not to remove the Owner field from the Booking page, Amadeus recommends adding the above help text to the Owner field. This field can be found in the Standard Fields section.

4. Click Save.

The Change Owner button and the Owning User field are automatically included on the Salesforce Lightning default Booking record page. If you have previously customized the Lightning Booking record page, follow the steps below to add these objects to the Booking page.

To add help text to the Owning User field on the Lightning Booking record page

1. Click Setup () > Setup.

2. Select the Object Manager tab.

3. In Quick Find, enter 'Booking.'

4. In the Booking Object Manager, select Fields & Relationships.

5. In Quick Find, enter 'Owning User.'

6. Next to Owning User, click the drop-down arrow and select Edit to open the Edit Booking Custom Field.

7. In the Help Text, enter 'To change the owner, save the booking and then click the Change Owner button.'

8. Click Save.

To add the Change Owner button to the Lightning Booking record page

1. Click Setup () > Setup.

2. In Quick Find, enter 'App Builder.'

3. Under User Interface, click Lightning App Builder.

4. Find the most recent LightningBookingRecordPage record page and click Edit. The Booking Record page displays.

   If the option to edit is not available, this indicates that the Lightning Booking page layout has not been customized, and the Change Owner button and the Owning User field are already included in the page layout.

5. Click the Highlights Panel, which is the button section at the top of the page.

6. On the right-hand pane, if a Change Owner button displays in the list of Actions, click the X to remove it from the list.

7. Click Add Action at the bottom of the Actions list to locate the Change Owner action under Custom Buttons.

8. Click Done.

9. In the Actions list, drag Change Owner to the position below Change Status.

10. Click Save.

To add the Owning User field to the Lightning Booking record page

1. Click Setup () > Setup.

2. In Quick Find, enter 'App Builder.'

3. Under User Interface, click Lightning App Builder.

4. Find the most recent LightningBookingRecordPage record page and click Edit. The Lightning App Builder opens and displays a preview of the selected Lightning record page

   If the option to edit is not available, this indicates that the Lightning Booking page layout has not been customized, and the Change Owner button and the Owning User field are already included in the page layout.

5. Open the Fields list on the left and use the Quick Find to locate Owning User.

6. Drag the field to the Information section of the preview page under Owner.

7. Click the Owning User field to select Read-Only under UI Behavior on the right-hand pane.

8. Hover over the Owner field and click Delete () to remove it from the page layout.

9. Click Save.