Option event notifications

The content of this page is specific to the Delphi product type only. If you are using the Delphi Core product type and want to learn more about the Delphi product type, contact your sales representative.

This feature is only available with version R54 or higher. To determine the release installed in your org, see Installed Packages.

When a customer requests an unavailable function space, users can add the booking to a waiting list. In Delphi, this waiting list is referred to as option events. As of R54, users can be notified when option event function space becomes available. Two fields on the Property page help manage these notifications:

• Enable Option Event Notifications - When selected, this feature is enabled and users receive automatically generated tasks when option event function space becomes available.

• Consolidate Option Event Notifications - When selected, users only receive one task for each booking that requested the function space. When this checkbox is cleared, users receive one task per event, even when the events are on the same booking.

Events are not automatically moved into option event space when the space becomes available. Instead, tasks are generated for all booking or event owners waiting for the function space. Your property can then review the different option events and decide which booking to move into the available space.