Amadeus Delphi Merge Tool Add-in system requirements

Below are the system requirements for creating or updating merge templates.

Category	Server Requirement	Supported / Certified	Extended Support End Date from Microsoft
Operating System*	Windows 10 Pro	Certified	October 14, 2025
	Windows 10 Enterprise	Supported
	Windows 10 in S mode Windows 10 Internet of Things (IoT)	Not Supported
	Windows 8.1	Supported	January 10,2023
	Windows 8.1 Pro	Supported
	Windows 8.1 Enterprise	Supported
	Windows 7 SP1	Not Supported	As of January 2020, Microsoft no longer supports Windows 7 SP1. Existing customers can continue to use this version, however if any issues are encountered, the Windows version needs to be upgraded.
MS Office*	Microsoft Word 2019 (64-bit)	Certified	October 14, 2025
	Microsoft Word 2019 (32-bit)	Supported
	Microsoft Word 2016 (64-bit)	Supported	October 14, 2025
	Microsoft Word 2016 (32-bit)	Certified
	Microsoft Word 2013 (64-bit)	Supported	April 11, 2023
	Microsoft Word 2013 (32-bit)	Certified
	Microsoft Word 2010 (64-bit)	Supported	As of October 13, 2020, Microsoft no longer supports Word 2010 (64-bit). Existing customers can continue to use this version, however if any issues are encountered, the Microsoft Office version needs to be upgraded.
	Microsoft Office 365	Not Supported
Web Security Support	TLS 1.2 and onwards	Certified
Internet Connectivity	Internet connectivity is required for connecting to the Salesforce org when creating merge templates.	N/A	N/A
.Net Framework	Microsoft .NET Framework 4.6.1 or 4.6.2 Client Profile	N/A	N/A
Other Components	Microsoft Visual Studio 2010 Tools for Office Runtime (64-bit only)	N/A	N/A

* Components need to be updated to the latest service packs and hotfixes installed on each workstation.

Users can view merged documents in any application that supports Word Document (.DOC, .DOCX) and PDF files (.PDF).