Productivity Verification Report

Run the Productivity Verification report for a detailed list of each booking that was included in the Productivity report (as long as you run it using the same criteria). If you see an anomaly in the Productivity report, run this report to identify any potential data entry issues that could be affecting the report totals.

Good to know:

How can I tweak the report data?

The Report Options you select determine what is displayed in the report data. Here are a few tips to help you get started.

Report Options Tips
Beginning Activity Date

Ending Activity Date

Any bookings that were created or modified during the activity date range will be included in the report. Activity date range is typically last month.
Beginning Consumption Date

Ending Consumption Date

Any room nights or events that are in house during this date range will be included in the report. Consumption date range is typically the first day of last month through the end of booking time.

Consumption refers to the actual dates that revenue is generated, regardless of the booking's arrival and departure dates. For example, if a booking is in house December 29 – January 2, and you run the report using a consumption date range of December 1 – December 31, only those guestrooms and events on Dec. 29, Dec. 30, and Dec. 31 will be included.

Here are a few examples of how you might set the activity and consumption date ranges for the Pace report:

  • To see activity that took place in the month for the month, set both date ranges the same.
  • To see activity that took place last month for groups that will be in house anytime in the future, set the activity date range to last month and the consumption date range to the end of booking time.
Properties If you sell multiple properties, you can include them in the report. Only those properties you have access to are shown.
Revenue Types Only bookings classified as Banquet are included by default. If needed, select to include bookings classified as Catering and/or In-House.
Include By default, all options are included. If needed, adjust the selections for Guestroom Revenue, Event Revenue, or Sales Manager Total.
Guestrooms Select to report on Agreed, Blocked, Forecasted, or Picked Up guestroom values.

If you select Agreed, Blocked, or Forecasted, guestroom information is based on pickup figures when the room block is marked pickup complete.

If you select Picked Up, guestroom information is always based on pickup figures whether marked complete or not.

Revenue Classifications If you included event revenue, select the revenue categories you want to report on.
Booking Owners Booking changes made by these Sales Managers during the activity date range will be included in the report. Typically, the Pace report is run for all Sales Managers (the default setting); however, you can select specific Sales Managers to run it against.
Booking Market Segments All segments are included by default - adjust if necessary.
Booking Types All types are included by default - adjust if necessary.
Show Details Select Expanded if you want each section to be open, or Collapsed if you want them to be closed. You can then adjust each section after you run the report.

How do I run the report?

Click View Report. Here are a few additional things you can then do:

What does it all mean?

The following information is displayed for each selected property and Booking Owner during the consumption date range.

Report Activity as of <<activity end date>>

<<Year>>: Totals for all selected users at this property

<<User Name>>: Totals for this user at this property

Post As: Totals for each booking at this property

New Definite Guestrooms, guestroom revenue, and event revenue that turned definite during the activity date range.
Lost/Downgraded The decrease in definite guestrooms, guestroom revenue, and event revenue from bookings whose status changed to Lost, Cancelled, or Turned Down during the activity date range.
Reval An increase or decrease in definite guestrooms, guestroom revenue, or event revenue during the activity date range. For example, a welcome dinner is added to a definite booking, resulting in a positive reval. Or, the expected attendance for an event drops by 10%, resulting in a negative reval.
Slippage For bookings that remained definite and were marked pickup complete during the activity period. Slippage applies to guestrooms and guestroom revenue only. The following calculations use agreed, blocked, or forecasted numbers based on your Guestrooms report criteria:

(Final picked up guestrooms) - (Beginning agreed, blocked, forecasted, or picked up guestrooms)

(Final picked up guestroom revenue) - (Beginning agreed, blocked, forecasted, or picked up guestroom revenue)

Net Definite The final change in guestrooms, guestroom revenue, and event revenue during the activity date range. Slippage is only included for guestrooms and guestroom revenue.

(New Definite) - (Lost/Downgrade) +/- (Reval) +/- Slippage