Occasionally, you may forget your password. Perhaps you came back from a holiday or just forgot your credentials. The Forgot password link in the portal allows you to create a new password to access the system.
To select forgot password
- From the log in page of the portal, click Forgot password. A message displays requesting your email address.
- Enter your email address and click Send.
- An email is sent to you with reset password instructions.
- Click the link in your email. The portal page displays.
- Enter your new password and click Send. The DUO authentication page displays.
- Click Send me a push. A push message from DUO displays on your phone.
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Do one of the following:
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Click Approve to complete your changes.
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Click Deny to discard your changes.
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- When approved, your new password is saved.
Send multi-factor authentication
What's next?
How to log in to the portal