Delete an extra from a reservation

Occasionally, an extra might be added inadvertently to the wrong reservation. You can delete the incorrect extra from the reservation page.

To delete an extra from a reservation

  1. From the home page, do one of the following to open the Seek page:

    • Press CTRL+R on your keyboard.

    • Click the Reservations menu in the top bar and select Reservations.

  2. Complete the search fields on this page as needed. All fields are optional.

    Seek details
    Folio number

    Enter the unique number for the reservation.
    Arrival date

    Enter the check-in date for the reservation.

    This field is auto-populated with the current system date, but it can be edited.

    Departure date

    Select the check-out date for the reservation.

    Room number

    Enter the room number assigned to the reservation.

    Room type

    Select the room type associated to the reservation.

    Guest

    Enter the name of the guest.

    Company

    Enter the name of the company associated to the reservation, if applicable.

    Travel agent

    Enter the name of the travel agency associated to the reservation, if applicable.

    Booker

    Enter the name of the booker.

    Freq. stay

    Enter the number that, when used, is linked to the guest profile.

    Group number

    Enter the unique number of the group associated to the reservation, if applicable.

    Cancellation number

    Enter the unique cancellation number, if applicable.

    Ext. reference

    Enter the unique third-party booking number, if applicable.

    Reference

    Enter the reference for the reservation.

    Company contact

    Enter the name of the company contact person, if applicable.

    Travelagent contact

    Enter the name of the travel agency contact person, if applicable.

    Deadline

    Enter the deadline.
  3. Click Confirm (). The browse reservation page displays.
  4. Do one of the following to display the reservation: 

    • Select the appropriate reservation and click Confirm ()

    • Double-click the appropriate reservation.

  5. To display the extras page, click the ellipsis in the Extras field.

  6. Select the extra that needs to be deleted and click the Remove () icon.

Learn more...

Edit extras in a group reservation

Add extras to a group reservation

What's next?

How to edit an extra in a reservation