Overview: Messages
During your shift, you can send messages to other on-duty team members directly from HotSOS. Your Messages List shows the messages you've sent and received as well as notifications related to service orders and scheduled reports. To view your messages, tap Messages in the pane on the left.
Managing your messages is easy:
- Messages you receive and send are grouped together by thread. Simply tap a thread to see the entire conversation.
- You can send messages to individual users or entire teams.
- All messages include a date/time stamp, and unread messages are displayed in bold.
- Service order notifications include a link to the service order so you can quickly view its details. Report notifications also include a link to the report.