Send service order notifications

You can notify another user or team about a service order. The notification appears in each user's Messages list with a link to the service order.

To send a service order notification

  1. On the Service Orders List screen, tap the service order.
  2. Tap Additional OptionsEllipsis icon and select Notify.
  3. Enter part of the recipient's name and select the user or team from the list.

    You can send the notification to multiple users or teams. A user must be on-duty to see their name in the list. To remove a selected recipient, tap the X next to their name.

  4. Enter the message you want to send with the service order link.
  5. Tap .
Explore more...