Service order attachments

Sometimes a photo is the easiest way to provide additional information about a service order. HotSOS lets you attach up to 6 photos (or 10 MB) to a single service order. A single photo can be attached to each step in a PM order or inspection (not to exceed 6 photos for the entire service order).

  1. On the Service Orders List screen, tap the service order to open it.
  2. The Attachments section indicates the number of photos that have been attached to the service order. Tap the section to open it.
  3. Tap an image to open it, delete it, or download it to your device.

    Attachments can only be deleted by the person who added them or a Unit Personnel Manager.

  1. On the Service Orders List screen, tap the service order to open it.
  2. Do one of the following:
    • Tap Add Add Button Icon and select Add Attachment.
    • Tap the Attachments section to open it and tap Add Add Button Icon.
  3. Take a photo.
  4. Confirm that you want to attach the photo.
  1. After you select the Location and Issue on the Create Service Order screen, tap Attachment.
  2. Take a photo.
  3. Confirm that you want to attach the photo.

Attachments can be deleted by the person who added them or a Unit Personnel Manager.

  1. On the Service Orders List screen, tap the service order to open it.
  2. Tap the Attachments section.
  3. Do one of the following:
    • Tap Trash icon for delete action on the photo.
    • Open the photo and tap Delete Image of an "X".
  4. Tap .
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