Service order attachments
Sometimes a photo is the easiest way to provide additional information about a service order. HotSOS lets you attach up to 6 photos (or 10 MB) to a single service order. A single photo can be attached to each step in a PM order or inspection (not to exceed 6 photos for the entire service order).
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- On the Service Orders List screen, tap the service order to open it.
- The Attachments section indicates the number of photos that have been attached to the service order. Tap the section to open it.
- Tap an image to open it, delete it, or download it to your device.
Attachments can only be deleted by the person who added them or a Unit Personnel Manager.
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- On the Service Orders List screen, tap the service order to open it.
- Do one of the following:
- Tap Add
and select Add Attachment.
- Tap the Attachments section to open it and tap Add
.
- Tap Add
- Take a photo.
- Confirm that you want to attach the photo.
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- After you select the Location and Issue on the Create Service Order screen, tap Attachment.
- Take a photo.
- Confirm that you want to attach the photo.
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Attachments can be deleted by the person who added them or a Unit Personnel Manager.
- On the Service Orders List screen, tap the service order to open it.
- Tap the Attachments section.
- Do one of the following:
- Tap
on the photo.
- Open the photo and tap Delete
.
- Tap
- Tap
.