Contact Listing report

The Contact Listing report can be used to create lists for things like email blasts, to look for individuals to visit on a sales trip, or to invite to customer events.

A few things to keep in mind:

• You must have R31 installed to access this report.
• The data in the report may be delayed by up to 15 minutes. If the data doesn't match what you'd expect to see, please run the report again in a few minutes.

To run the report

1. Click All Tabs (+), and then click Amadeus Reports.
2. Under Account, Contact & Activity, click Contact Listing Report.
3. Complete the report criteria.

   Field	Description
   Market Segment, Lead Source, and Region	These options are for the contact's account. They default to having all selected, but you can adjust those settings if you just want to pull contacts that are on corporate accounts, etc.
   State/Prov	Enter the state or province for the contacts you want to report on. The report will include all contacts whose state/province begins with the text you enter. For example, if you enter "NH", you'll see all contacts where "NH" has been entered in the State field. If you enter "New", only those contacts with "New Hampshire" in the State field will be displayed. Good to know: Comma-separated lists are not currently supported in this field. This field works together with Country—so if you enter data in both fields, you're telling the system to find all contacts who are located in that state AND that country. Most of the time, you'll probably use one field or the other—not both. To see contacts from all states/provinces, leave this field blank.
   Country	Enter the country for the contacts you want to report on. The report will include all contacts whose country begins with the text you enter. For example, if you enter "US", you'll see all contacts where "US" or "USA" has been entered in the Country field, but you won't see contacts where "United States" has been entered. Good to know: Comma-separated lists are not currently supported in this field. This field works together with State/Prov—so if you enter data in both fields, you're telling the system to find all contacts that are located in that state AND that country. Most of the time, you'll probably use one field or the other—not both. To see contacts from all countries, leave this field blank.
   Property Currency	The report includes a column for Future Blended Revenue. Select the currency for the properties that you want to see revenue from. This does not impact or filter the contact results. How is blended revenue calculated? When a BEO is marked Done, its actual revenue is used to calculate the blended revenue. Otherwise, its forecast revenue is used. When a room block is marked Pickup Complete, its pickup revenue is used to calculated the blended revenue. Otherwise, its blocked revenue is used.
   Include Contacts with Activities Include Contacts with Bookings	These options work together—for example, you can report on contacts with Future Activities AND Future Bookings.

4. Click View Report.

   The report shows you a list of contacts sorted alphabetically by account. Deciding who should get a top-tier gift and who should get just a card this holiday season? Check out the Future Blended Revenue column. There you'll see the blended revenue from bookings where that individual is the contact.

Here are a few additional things you can do after you've run the report:

• To export the report data to Excel, PDF, CSV, or another supported file format, use the Export picklist.
• To scroll through a multi-page report, use the First Page , Previous Page , Next Page , and Last Page > buttons.
• To change the report zoom, use the Zoom picklist.
• To print the report as a PDF, use the Print button.
• To use the search field, enter the first few characters of the word you want to find (for example, the booking post as) and press Enter or click Find. Click Next to view all instances that match your search criteria.