Overview: Reports

We provide a robust suite of reports that can help you manage your booking cycle and achieve your sales and catering goals. These reports are located on two tabs:

Your profile determines which reports you can run. Additionally, reports will only display data for those records you have access to. The following tables provide a brief description of each of the reports that are available. Click a link to learn how to run that report and view its data.

You can also run the Account Hierarchy report from the account and the Booking Recap report from the booking.

Amadeus Reports tab

Account, Contact & Activity
Activity Report Tells you how many activities each member of your sales team has completed—or plans to complete—during a specified date range.
Account Listing Displays a list of accounts from a particular area along with how much revenue they have brought to your property.
Contact Listing Displays a list of contacts from a particular area along with how much revenue they have brought to your property.
Top Accounts Report Shows which accounts have generated the most revenue at your property during a specified date range.
Volume Contract Account Production Similar to the GRC, this report provides a quick view into the actual vs. forecasted numbers for volume contracts. Each account is listed with totals by month and a grand total for the date range you enter.
Booking
Block/Pickup Comparison Displays original and current guestrooms, average rates, and guestroom revenue.
GRC Shows the groups in house for a specific date range with their daily breakdown.
Monthly Revenue and Guestroom Summary Report Use the many criteria options to see monthly totals for booking, volume contract, and/or event production. You can group the report by market segment or sales manager for any status.
Daily Transactions Report Displays a detailed list of revenue impacting booking activity for a specific date range.
Event
Banquet Check Revenue Summary Summarizes the banquet checks and their associated revenue, taxes, administrative charges, and gratuities for the specified date range.
Change Log Displays changes made to event orders after they have been distributed.
Cover Count and Revenue Summary Provides the total number of attendees and revenue for each day by event classification.
Event Posting Provides a list of events for the selected date range. The Post check box must be selected on the Booking Event page for the event to be included in the report.
Function Diary by Hour Provides an hourly display of the Function Diary for the selected date and time range. Only those function rooms and event statuses you select are displayed.
Function Diary by Time Period Displays the Function Diary by time period (Morning, Lunch, Afternoon, Evening) for the selected date range. Only those function rooms and event statuses you select are displayed.
Function Room Utilization Report Shows how efficiently your function rooms are being used. This report includes the utilization of time, occupancy, and revenue for each function room or parent function room. (Available from R48 and above)
Item Inventory Displays the current item inventory during a selected date range and time frame.
Kitchen Provides a list of items needed at a specific date and time.
Pace and Productivity
Booking Status Change Lets you see how much revenue a Sales Manager has lost or gained over a period of time to determine commission payments. This report includes new bookings, booking status changes, guestroom changes, and revenue (guestroom and event) changes.
Guestroom and Catering Pace Lets you measure your current pace relative to budget and compare your definite guestroom and event production to last year's actuals.
Guestroom Pace Lets you measure your current pace relative to budget and compare your definite guestroom production to a previous year's actuals, including last year or up to 5 years back.
Catering Pace Lets you measure your current pace relative to budget and compare your event production to a previous year's actuals, including last year or up to 5 years back.
Productivity Shows definite guestroom and event production by Sales Manager and compares it to a previous year's figures (including last year or up to 5 years back) and this year's goals.
Guestroom Pace Verification Provides each booking's details to show exactly what changes to definite guestroom revenue occurred that rolled up into the guestroom pace report.
Productivity Verification

Provides each booking's details to show exactly what changes to definite revenue occurred that rolled up into the productivity report.
To be Discontinued

For the past couple of years, we've been releasing rewritten versions of our most popular reports to improve their speed and usability. We've reviewed your feedback and the preview period has come to an end, so we've moved them into their rightful place under the Account, Booking, Event, or Pace & Productivity section. Some of you still like the original versions of the GRC and Productivity reports, so we're keeping them for a little bit longer under this section. As indicated by the page section name of "To Be Discontinued", these reports will eventually be removed and permanently replaced by the new versions. Don't worry, we will give you plenty of notice before they go. But we encourage you to try transitioning to using the enhanced versions that can be directly exported to PDF or Excel, and email support to let us know the changes you need to use the new reports in the future.
GRC Shows the groups in house for a specific date range with their daily breakdown.
Productivity Shows definite guestroom and event production by Sales Manager and compares it to a previous year's figures (including last year, two years, or three years previous) and this year's goals.

Reports tab

Business Contact Listing Displays a list of all or selected contacts associated to bookings.
Catering Manager Lost Production Shows catering lost revenue by manager.
Catering Manager Production Shows catering definite, tentative, and prospect revenue by manager.
Catering Revenue Displays catering revenue by property and event status for the selected date range.
Daily Events by Booking Shows a list of events by booking for the selected date range.
Daily Events by Start Date Displays a list of events by start date for the selected date range.
Event Listing Provides a list of all or selected booking events.
Events without Event Orders Lists all events that do not have an associated event order. Events are grouped by property, then start date, and then status.
Group Business Pickup Displays a summary of group business for the selected date range, including the number of agreed, blocked, and picked up rooms for each booking, as well as the booking's total pickup revenue (Pickup Guestroom Revenue + Actual Event Revenue).
Group Lost Business Provides a summary of bookings that your property cancelled or turned down.
Option Events Provides a summary of booking events that have been wait listed in a function room.
Revenue Summary by Market Segment Displays guestroom and event revenue by market segment for the selected date range.
Sales Manager Production Shows guestroom and catering revenue (definite, tentative, and prospect) by manager.
Sales Manager Production (Volume Contracts) Shows actual guestroom and catering revenue for volume contracts by manager.
Top Agencies Shows a list of your most profitable agencies. The agency revenue is displayed by revenue classification.
Top Contacts Shows a list of your top revenue-generating contacts.
Unassigned Events Displays a list of events that have been sent to the Unassigned room due to a conflict and need to be reassigned to an available function room.
Volume Contract Lost Business Provides a summary of negotiated rate business that your property cancelled or turned down.
Volume Contract Pickup Displays a summary of negotiated rate business for the selected date range, including the actual number of rooms consumed and the revenue that was generated from those rooms.
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