Top Accounts report
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The Top Accounts report displays the most profitable accounts at your property during a specified period.
Additional information:
- This report is only available with version R31 or higher.
- The data in the report can be delayed by up to 15 minutes. If the data does not match what you expect to see, run the report again.
To run the report
- Navigate to Amadeus Reports.
- Under
- Complete the report criteria.
Field Description Consumption Start and End Date Any roomnights or events that are in-house during this date range are included. Consumption refers to the actual dates that revenue is generated, regardless of the booking's arrival and departure dates. For example, if a booking is in-house December 29–January 2, and you run the report using a consumption date range of December 1–31, only those guestrooms and events on December 29-31 are included.
Number of Accounts Enter the quantity of top-performing accounts you want to display. By default, the value is 10. Property Currency Select the currency to display. If you have cross-property bookings where the primary currency is different at each property, the selected currency determines which property's revenue is included in the account's revenue calculations.
Properties Select the properties to include in the report. Only properties you have access to are shown. By default, all are selected. Revenue Classifications Select the revenue classifications to display. Blended revenue totals are used for each category.
Learn how blended revenue is calculated.- When a BEO is marked done, the actual revenue is used to calculate the blended revenue. Otherwise, the forecasted revenue is used.
- When a room block is marked pickup complete, the picked up revenue is used to calculated the blended revenue. Otherwise, the blocked revenue is used.
Booking Owners Select the sales managers to include. By default, all are selected. Booking Types Select the Booking Types to include. By default, all are selected. Booking Status Select the Booking Statuses to include. By default, only active statuses are selected. Market Segment Type Select the Market Segment Type to include. By default, Account is selected. Market Segments The values in this field change depending on your Market Segment Type selection. By default, all segments are selected. Account Status Select the Account Status to include. By default, Active is selected. - Click View Report.
The accounts are listed according to their generated blended revenue, displayed in the Total column. A breakdown of the total revenue displays in each of the Revenue Classifications you selected in the report criteria.
Next steps
- To export the report data, click Export (
) and select a format. - To scroll through a multipage report, use First Page (
), Previous Page (
), Next Page (
), and Last Page (
). - To change the report zoom, use the Zoom drop-down list.
- To print the report as a PDF, click Print (
). - To use the search field, enter the first few characters of the word you want to find and press Enter or click Find. Click Find Next to view the next instance that matches your search criteria.