Volume Contract Lost Business report

The Volume Contract Lost Business report provides a summary of negotiated rate business that your property cancelled or turned down during the specified period.

To run the report

  1. Navigate to Reports.
  2. In the All Folders list, click Volume Contract Reports.
  3. In the list of reports, click Volume Contract Lost Business Report.
  4. Set the report criteria, which includes filter updates and selections on how to group and summarize the information.
  5. Click Run Report if necessary.
  6. Review the report data.

    The report is grouped by property and sorted by the contract start date. The number of records within each data group displays in parentheses. Wherever a link displays in the report, you can click it to open the associated record.

    The report includes common fields such as contract name, contract start and end dates, date lost, agency account name, and contract market segment.

    The following table defines less common fields and calculations found in the report.

    Search result details

    Contract StatusThis indicates whether the business was turned down, lost, or cancelled.
    Lost ReasonThis is the reason the business was lost. Your administrator defines the reasons that are available to your property.
    Lost to CompetitorThis indicates the competitor who won this business. Your administrator defines the competitor options that are available to your property.
    Revenue Information (Calculated)

    These values are automatically calculated based on all periods of the volume contract.

    How is Forecast Rooms calculated?ClosedForecast Rooms = Total number of estimated rooms.

    How is Forecast Rate calculated?ClosedForecast Rate = Forecast Room Revenue / Forecast Rooms.

    How is Forecast Room Revenue calculated?ClosedForecast Room Revenue = Forecast Rooms x Forecast Rate.

    How is Forecast Total Revenue calculated?Closed Forecast Total Revenue = Forecast Room Revenue + Forecast F&B Revenue + Forecast Other Revenue.

    Grand totals at the end of the report sum Forecast Rooms, Forecast Room Revenue, and Forecast Total Revenue for all volume contracts shown.

  7. Select one or more of the following based on your Salesforce experience:

For more information on Salesforce reports, see Salesforce Help.

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