GRC report
The content of this page is specific to the Delphi product type. If you are using the Delphi Core product type, click here to access the Delphi Core-specific online help.
The GRC report displays which groups are in-house during a specified date range and the number of rooms that have been blocked for each night of their stay.
Organized by booking status, the GRC report can be used for tracking future bookings and provides a convenient summary for sales meetings. Organized by room block status, the GRC report provides a more detailed view for forecasting.
Additional information:
- This report is only available with version R31 or higher.
- The data in the report can be delayed by up to 15 minutes. If the data does not match what you expect to see, run the report again.
- Your property must be live before you can use this report. Backlog mode is not supported.
To run the report
- Navigate to Amadeus Reports.
- Under
- Complete the report criteria.
Field Description Pattern Start Date and End Date Enter a date range to include. Bookings with guestrooms during this time display. Pattern date range is typically today through the next 12 months. Pattern date refers to the actual dates that the guestrooms are consumed, regardless of the booking's arrival and departure dates. For example, if a booking has rooms from March 30–April 2, and the pattern date range is March 1–31, only the guestrooms from March 30-31 display.
Properties Select the properties to include. You can only select properties you have access to, and your default property is selected by default. Booking Owner By default, bookings from all sales managers are included in the report, including those who are inactive. Status By default, Definite, Tentative, and Prospect bookings are included in the report. You can also include Lost, Cancelled, and TurnedDown bookings. By default, Blocked is selected. Select to view one or more of the following: - Agreed – This is the number of rooms contracted with the group.
- Forecast – This is the number of rooms you expect the group to consume.
- Blocked – This is the number of rooms taken out of inventory for the group.
- Picked Up – This is the actual number of rooms consumed by the group.
When you run the report with only Blocked selected, picked up numbers display if the entire booking has been marked pickup complete. Otherwise, blocked numbers are shown. A 'Blk/Pck' label displays next to the booking name to indicate that the room counts might be blocked or picked up values. This depends on the status of the Pickup Complete flag on the booking. A message also displays in the header of the report.
Housing Methods By default, all housing methods are included in the report, including those that have been deleted. Booking Types By default, all booking types are included in the report, including those that have been deleted. Booking Market Segments By default, all booking market segments are included in the report. Group By: By default, Booking Status is selected. Select to view one of the following: - Booking Status – The total of all the booking's room blocks display in a single row based on the status of the booking.
- RoomBlock Status Individual – Room blocks display in separate rows based on their own status. For example, if you have two room blocks at prospect status, both display.
- RoomBlock Status – This is the sum of room blocks belonging to the same booking and status in a single row under the status of the room block. For example, if you have two room blocks at prospect status, they are combined and display under prospect.
Market Segment Info Select Yes to group by market segment. This provides a second group under the status with a summary of room nights, revenue, and average rate. Select Include Monthly Total to see the totals by day and month. Display Booking Reference Select Post As or Abbreviation. The default selection is Abbreviation. When grouping by Booking Status or RoomBlock Status, select Post As to display the name of the booking. Additional Info Select Yes to add the following details to the report: Owner, Booked Date, Cutoff Date, Decision Due, Materialization %, PMS ID, Booked By, and Housing Method. Include Monthly Total Select Yes to display each month's total room count, guestroom revenue, and average rate. - Click View Report.
For each property and month in the pattern date range, the report groups bookings first by status and then by arrival date. Click the booking name to open the Booking page.
Field Description Booking Name and Abbreviation If the booking has been marked pickup complete, a caret symbol (^) displays next to the booking name. This can help you reconcile the GRC report against your PMS and confirm that groups are meeting their pickup requirements. The entire booking must be marked pickup complete for the caret to display.
RCT This is the number of rooms for each selected room count type: Agr (Agreed), Fcs (Forecast), Blk (Blocked), and Pck (Picked Up). This information displays for each day in the date range. When you run the report with only Blocked selected, picked up numbers are shown if the entire booking has been marked pickup complete. Otherwise, blocked numbers are shown. A 'Blk/Pck' label displays next to the booking name to indicate that the room counts might be blocked or picked up values. This depends on the status of the Pickup Complete flag on the booking. A message also displays in the header of the report.
Avg Rate This is the average daily rate for the booked guestrooms. Total Rms This is the total number of rooms for the selected date range. Total Rev This is the total guestroom revenue for the selected date range. Monthly Totals These are the room count and revenue totals for each day in the selected date range. If the date range spans multiple months, the report data is grouped by month. The following information displays if you selected the Additional Info checkbox in the Report Options: Owner This is the booking owner. Cutoff Groups are required to finalize the guestroom reservation by this date. This is typically 30 days before the group's arrival. Due Groups are required to return the signed contract by this date. This is typically 14 days after the booking is created. PMS ID This is the room block's reservation ID or code. Booked This is the date the booking was created. Housing This is the method the group uses to handle their guestroom reservations, for example, Individual Call-In or Reservation List.
Additional information:
When including additional information, the following items are version dependent:
R45 or higher:
-
Cutoff date: The room block cutoff date displays when grouping by RoomBlock Status Individual.
-
Pickup Complete: If the room block is marked complete, a carat (^) displays next to the name to indicate the data is the final pickup when grouping by RoomBlock Status Individual.
-
The Materialization % from the Booking page displays when grouping by the Booking Status or the Room Block Status.
If you see a booking where the Materialization % does not display, trigger an update on the booking. This percentage was not stored for bookings created before R45 and does not display until an update has been made.
R44 or higher:
The following are included in each of the groupings:
| Group by |
Guestroom Information |
Display Booking Reference |
Additional Information |
|---|---|---|---|
| Booking Status | The total of all room blocks on a booking displays in a single row under the status of the booking. | Booking Post As or Abbreviation | Owner, Booking Cutoff Date, Decision Due, Booked Date, Materialization %, Booking Housing Method. |
| RoomBlock Status Individual | Room blocks display in separate rows under their own status. | Abbreviation - Room Block Name | Owner, Booking Cutoff Date, Room Block Cutoff Date, Decision Due, Booked Date, Room Block PMS ID, Room Block Housing Method. |
| RoomBlock Status | The sum of room blocks belonging to the same booking and status shows in a single row under the status of the room block. | Booking Post As or Abbreviation | Owner, Booking Cutoff Date, Decision Due, Booked Date, Materialization %. |
R43 or lower:
Do not apply a filter to Housing Method, when grouping by RoomBlock Status Individual.
Next steps
- To export the report data, click Export (
) and select a format. - To scroll through a multipage report, use First Page (
), Previous Page (
), Next Page (
), and Last Page (
). - To change the report zoom, use the Zoom drop-down list.
- To print the report as a PDF, click Print (
). - To use the search field, enter the first few characters of the word you want to find and press Enter or click Find. Click Find Next to view the next instance that matches your search criteria.