GRC report

The GRC report shows which groups are in-house during a specified date range and how many rooms have been blocked for each night of their stay.

Organized by booking status, the GRC report is useful for tracking what's on the books for future months and provides a convenient summary for weekly sales meetings.

To run the report

  1. Navigate to Amadeus Reports.
  2. Under To Be Discontinued, click GRC Report.

As indicated by the page section name of "To Be Discontinued", this report will eventually be removed and permanently replaced by the new version of the GRC in the Booking section of the Amadeus Reports page. The new report allows you to export to Excel, PDF, or another format, and has been enhanced for better performance. Please try moving to the new report and let us know if you have concerns (or why you prefer this original version of the report instead) by emailing support.

  1. Complete the report criteria. Some of the criteria fields allow you to select multiple values. To do so, press the CTRL key while clicking each value you want to include in the report.
    Pattern Start Date/End DateEnter a date range to include bookings that have guestrooms during that time. Pattern date range is typically today through the next 12 months.

    Pattern date refers to the actual dates that guestrooms are consumed, regardless of the booking's arrival and departure dates. For example, if a booking has rooms March 30 – April 2, and the pattern date range is March 1 – March 31, only the guestrooms on the 30th and 31st will be included in the report.

    PropertiesSelect the properties whose guestroom information you want to include in the report. Your default property is selected by default.

    You can only select properties you have access to.

    Booking Market SegmentBy default, all booking market segments will be included in the report. If needed, select only those segments you want to report on.
    Housing MethodsBy default, all housing methods will be included in the report (including those that have been deleted). If needed, select only those methods you want to report on.
    Booking TypesBy default, all booking types will be included in the report (including those that have been deleted). If needed, select only those types you want to report on.
    Booking OwnersBy default, bookings from all Sales Managers will be included in the report (including those who are inactive). If needed, select only those users whose bookings you want to include.
    Booking StatusThe report includes Definite, Tentative, and Prospect bookings by default; however, you can also include Lost, Cancelled, and/or TurnedDown bookings.
    Room Count TypesSelect to view one or more of the following:
    • Agreed – The number of rooms contracted with the group.
    • Forecast – The number of rooms you expect the group to consume.
    • Blocked – The number of rooms taken out of inventory for the group (default).
    • Picked Up - The actual number of rooms consumed by the group.

    When you run the GRC report with only Blocked selected as the Room Count Type, pickup numbers are shown if the entire booking has been marked pickup complete. Otherwise, blocked numbers are shown. A “Blk/Pck” label is displayed next to the booking name to indicate that the room counts might be blocked or pickup depending on the status of the Pickup Complete flag on the booking. A message is also displayed in the header of the report.

    Additional InfoSelect this check box to add the following booking details to the report: Booked Date, Cutoff Date, Decision Due, Res ID, Booked By, and Housing Method.
    Monthly TotalsSelect this check box to display each month's total room count, guestroom revenue, and average rate.
  2. Click Generate Report to view the report on-screen or Generate PDF to view the report as a PDF file that you can save or print.
  3. View the report details.

    The report groups bookings by status and then by arrival date. Click the booking name to open the Booking page.

    Booking Name/AbbreviationIf the booking has been marked pickup complete, a caret symbol (^) is displayed next to the booking name. This can help you reconcile the GRC report against your PMS and confirm that groups are meeting their pickup requirements.

    The entire booking (not an individual room block on the booking) must be marked pickup complete for the caret to display.

    RCTThe number of rooms for each selected count type: Agr (Agreed), Fcs (Forecast), Blk (Blocked), and/or Pck (Picked Up). This information is displayed for each day in the report's date range.

    When you run the GRC report with only Blocked selected as the Room Count Type, pickup numbers are shown if the entire booking has been marked pickup complete. Otherwise, blocked numbers are shown. A “Blk/Pck” label is displayed next to the booking name to indicate that the room counts might be blocked or pickup depending on the status of the Pickup Complete flag on the booking. A message is also displayed in the header of the report.

    Avg RateThe average daily rate for the booked guestrooms.
    Total RmsThe total number of rooms for the selected date range.
    Total RevThe total guestroom revenue for the selected date range.
    Monthly TotalsThe room count and revenue totals for each day in the selected date range. If the date range spans multiple months, the report data is grouped by month.
    The following information is displayed if you selected the Additional Info check box in the report criteria:
    OwnerThe booking owner.
    CutoffThe date by which the group is required to finalize the guestroom reservation (typically 30 days prior to the group's arrival).
    DueThe date by which the group is required to return the signed contract (typically 14 days after the booking is created).
    Res IDThe booking's reservation ID or code.
    BookedThe date the booking was created.
    HousingThe method the group will use to handle their guestroom reservations (for example, Individual Call-In or Reservation List).