Option Events report

The Option Events report provides a summary of booking events that have been assigned a function room option. This is the room that a group would like to book for their event; however, it is currently unavailable during that time. As such, their event has been added to the function room's "waiting list" as an option event. If the room eventually becomes available, your Catering team can determine which option event(s) should be moved into it.

Depending on your property's volume of business, you should run the Option Events report daily or weekly to do the following:

To run the report

  1. Navigate to Reports.
  2. In the All Folders list, click Booking Reports.
  3. In the list of reports, click Option Events Report.

You can also search for the report by entering its name in the search box.

  1. Set the report criteria by updating filters and choosing how to group and summarize the information.
  1. If applicable, click Run Report.
  1. Review the report data.

    By default, the report is grouped by Property, then Start Date, and then Event Status. If you changed the Summarize Information By value to something other than Property, the report will reflect that top-level grouping. In addition to the standard information (for example, the event's start/end times, function room setup, and attendance numbers), the following report details are shown:

    Function RoomThe primary space assigned to the event. If Unassigned is displayed, the event must be moved to an available function room in order to hold space at the property. If the event's Function Room Option eventually becomes available, the event can be moved into that space.
    Function Room OptionThe function room where the event has been "wait listed" as an option event. The event cannot be moved into this room unless it becomes available (for example, the primary event cancels).

    Because the event is not actually holding space in this room, it will not be included in the room's conflict checking.

    Option NumberMultiple events from different bookings may be on the "waiting list" for a function room at any given time. If several events are waiting for the same space, the option number indicates their priority. This number can help your Catering team determine which event(s) should be manually moved into the room if the primary event cancels.
  1. Click one or more of the following based on your Salesforce Experience: