Change Log report

The Change Log report displays updates to distributed event orders that need to be communicated to your operations team. When a customer requests a change to a booking event, the Catering Manager modifies the event order accordingly and then records the change using the Change Log Entry Button. The Change Log report then captures that change along with any others that were created or modified within the report's specified date range and time frame.

For example, you entered a change on 5/1/2014 at 7:59 AM. If the Change Log is then run using the following criteria:

  • Change Start Date = 4/30/14
  • Change End Date = 5/1/14
  • Change Start Time = 4:00 PM
  • Change End Time = 10:00 AM

your change will be included in the report data because it was made between 4/30 at 4:00 PM and 5/1 at 10:00 AM. However, if the report's time frame is changed to the following:

  • Change Start Time = 4:00 PM
  • Change End Time = 7:00 AM

your change will not be included because it was entered after 7:00 AM on 5/1.

The best approach to get all changes made from 4:00 PM yesterday through 4:00 PM today is to enter the following criteria:

Your property's standard operating procedures will determine how often this report should be run; however, we recommend that you run it at the same time each day. This will provide Catering Managers with a target time by which they need to record their changes. It will also help operations team adequately prepare for upcoming booking events since they will know what time each day to expect the Change Log report.

If the Do Not Print on Change Log Report check box is selected for an entry in the Change Logs section, that change will not be included in the report.

To run the report

  1. Navigate to Amadeus Reports.
  2. Under Event, click Change Log Report.
  3. Complete the report criteria.
    Event Start Date Begin/Event Start Date EndBooking events whose start date falls within the selected date range will be included in the report.
    Change Start Date/Change End DateChange entries created or modified during the selected date range will be displayed in the report.
    Change Start Time/Change End TimeChange entries created or modified during the selected time frame will be displayed in the report. These fields work in conjunction with the Change Start Date and Change End Date fields.

    For example, to see all changes made from 4:00 PM yesterday through 4:00 PM today, enter the following criteria:

    • Change Start Date = Yesterday’s Date
    • Change End Date = Today’s Date
    • Change Start Time = 4:00 PM
    • Change End Time = 4:00 PM
    BEO Start #/BEO End #To include only specific event orders in the report, enter the event order number range in the BEO Start # and BEO End # fields.

    Otherwise, leave this fields blank. This will display all event orders that have changes logged during the specified change time frame.

    PropertySelect the property whose event order changes you want to include in the report.
  1. Click Generate Report to view the report on-screen or Generate PDF to view the report as a PDF file that you can save or print.
  1. View the report details.
    Yellow rowFor each distributed event order, the yellow row displays the start date of the first booking event, the event order number, and the booking post as. The Catering Manager and Service Manager are also displayed (if they have been entered on the booking).
    Booking event sectionDisplays each booking event on the distributed event order that has at least one change created or modified during the specified date range and time frame.
    Change sectionLists all the changes made to the distributed event order during the specified date range and time frame. You can click the Change Log Entry Name to go directly to that entry.