Edit properties

The content of this page is specific to the Delphi product type. If you are using the Delphi Core product type, click here to access the Delphi Core-specific online help.

A property's details can be modified by a property administrator or a corporate administrator.

To edit a property

  1. From the property page, click Edit.

  2. Modify the fields on this page as appropriate.

    Select your Salesforce experience for further details.

    Property details
    Property Enter the name of the property. The property's name is visible to your users and displays on customer-facing documents.

    Any changes made to the Property field can take up to 24 hours to process. Do not make additional changes to a property name until the earlier change has processed. Contact Amadeus Support if you have changed the name of your property, so we can update our records and help you moving forward.
    Active When this checkbox is selected, users are able to create business at the property and the property displays in lists.

    If you need to change a property to inactive, do not use this checkbox. Instead, click Deactivate when the Property page is not in edit mode. This is only available with version R32 or higher.
    PMS Location Code Enter the property code in your property management system (PMS). This is used in messages between the systems when they are integrated. This field is completed for you when your integration is installed by Amadeus. Do not modify this value.
    Location Code Enter a code that can be used to find the property in searches.
    Default Currency Select the property's primary currency.

    The Default Currency cannot be changed once the property is saved. Any records created for the property automatically use this currency. You must select the same currency that is used in your PMS and MeetingBroker for those integrations to work. If you save a currency value by mistake, contact Amadeus Support for help.
    Region Enter the region where the property is located. These options are defined as setup values by an administrator.
    Property Type Select the type of the property. These options are defined as setup values by an administrator.
    Description Enter a brief description about the property.
    Use Alternate Language Select this checkbox to display the Alternate Name field in the Room Block Details window. This field relates to the alternate language feature specific to accounts, contacts, bookings, and room blocks.
    Default Alternate Language Code Select the default language that needs to be used in the Alternate Booking Post As field. This relates to the alternate language feature specific to accounts, contacts, bookings, and room blocks.
    Cendyn Property Key This is for properties integrated with Cendyn eProposal. This value, provided by Cendyn, maps your property to your Cendyn subscription. When the eProposal integration is activated by Amadeus, this field is completed for you.
    Do not send rates to Cendyn eProposal This is for properties integrated with Cendyn eProposal. After your integration is active, you can decide whether you want individual guestroom rates to be sent to eProposal. If you don't want these rates sent, for example, if your property sells packages, select this checkbox.
    UpMail Integrated This is for properties integrated with UpMail. This checkbox is selected by default upon activation by Amadeus.
    Do not send rates to UpMail This is for properties integrated with UpMail. Select this checkbox if you don't want guestroom rates sent to UpMail, for example, if your property sells packages or if you quote inclusive of taxes and service charges.
    Enable Hospitality Diagramming This is for properties integrated with Delphi Diagramming. After the Delphi Diagramming integration for your org has been activated by Amadeus, select this checkbox to enable the integration for the property.
    Additional property information details
    Airport information Enter the code, distance, and drive time to the nearest airport.
    Morning, Lunch, Afternoon, and Evening Hours These define how the Function Diary by Time Period report and the Function Room Utilization report group results. You must either leave these blank or complete all four fields before you can save your changes to the Property page. Times must be entered in 24-hour format (00:00-23:59).
    System Of Measurement Select whether your property uses the standard or metric system of measurement.
    Time Zone Select the time zone where the property is located. Each property must have its own time zone selected. This information is used to understand when booking day snapshots are created, for example, when midnight is relative to GMT, and to book events.
    MeetingBroker information details

    The following fields are only applicable if your property is integrated with MeetingBroker.
    Default Lead Coordinator Enter the property's Default Lead Coordinator (DLC). The DLC is the user who is assigned as the Inquiry Owner for new RFPs that don't meet established assignment rules. This user must have Edit All Records access at the property.

    If you change the DLC for your property, you must also update the Default Lead Coordinator field on the Location Details page in MeetingBroker.
    Create Activities for RFP Notifications Select this checkbox to enable the RFP activities feature at the property. If selected, activities are created based on the user's selections in the Amadeus User Settings page.
    Activity Type If your property uses the RFP activities feature, select the type of activity to be created when an RFP notification is received from MeetingBroker. Only default activity types are supported. Custom types cannot be used.
    MeetingBroker ROH, Standard, Double, Suite Room Types Select which of your property's room types are selected by default for each of the MeetingBroker room types. When creating the booking, users can adjust to a different room type as needed.
    Booking & event configuration details
    Unassigned Function Room This is Unassigned by default when the property is saved. Do not change this value. This is the name of the virtual function room assigned to events with function room conflicts. When an event is sent to the Unassigned room, a notification displays, and the user must select a different room for the event or change the event's times. For more information, see Conflict checking.

    If the Create Options on Conflict checkbox is selected, the event is added as an option in the original function room when available.
    Default Function Room Group Select the default function room group. This is designed for properties with a large number of function rooms. This option specifies the function room group that displays by default in the Function Diary.

    This is only used at large properties with many function rooms, because it removes the ability to view the entire diary at once.
    Conflict Check Prospects Select this checkbox to include prospect events in conflict checking.

    If you want to allow multiple prospect bookings to exist in a function room and only hold the space when tentative or definite, clear this checkbox.
    Create Options on Conflict When a conflict prevents an event from being booked in a selected function room, that event is moved automatically to the Unassigned function room. Select this checkbox if you want unassigned events to be wait-listed as options in the function rooms that were originally selected. If a function room becomes available, your catering team can decide which option events can be moved into it. For more information, see Manage option events.

    Option events do not hold space in a function room but do display in the Availability page with a special color.
    Enable Option Event Notifications

    With version R54 or higher, users can be notified when option event function space becomes available. When selected, this feature is enabled and users receive automatically generated tasks when option event function space becomes available. See Manage option events.
    Consolidate Option Event Notifications

    This is used with the Option Event Notification feature. When selected, users only receive one task for each booking that requested the function space. When this checkbox is cleared, users receive one task per event, even when the events are on the same booking. See Manage option events.
    Default Event Classification Select the event classification that is assigned to events with a blank event classification. This field defaults to Unassigned for new properties.
    Default Tax Group Select the tax group that is assigned automatically to all new events created at the property.

    If the property's default tax group isn't applicable to a particular event, the user can select a different tax group. For example, if the event is Tax Exempt, users can modify the Tax Group on the event.
    Pre-Event Check Name Select the title of printed banquet checks before the date of the event. The most common value for this field is 'Estimate of Charges.'
    Check Name Select the title of printed banquet checks on or after the event date. The most common value for this field is 'Banquet Check.'
    Use Inclusive Prices by Default After inclusive pricing has been enabled, select this checkbox for all new records created in Setup to have the Inclusive checkbox automatically selected. This indicates the unit price is inclusive of all charges, based on your configuration.
    Availability Screen View Select what information displays on the Availability page:
    • Combined - Daily Information, Guestrooms, and Function Diary sections
    • Events Only - Function Diary section only

    This field defaults to Combined for new properties.
    Default Booking Decision Days Enter a value to be used to calculate the Decision Due field on the booking. When a prospect booking is created, the Decision Due value defaults to this many days from the create date. This indicates when the booking owner needs to follow up with the customers to see if they are ready to move to contract.

    When the booking is saved with a status of tentative, it updates again. The Decision Due date is merged into the contract indicating when the customer must return it.
    Default Batch Merge Start Days and End Days These values determine which dates display by default in the Event Start Date and Event End Date search fields on the Create Batch Merge Document page. You can set these values to reflect your typical distribution schedule.

    • Default Start Day is the number of days from today's date.

    • Default End Day is the number of days included in the batch.

    For example, today's date is June 10. If Start Days = 1 and End Days = 10, the search returns all BEOs or banquet checks that have an event start date between June 11 and 21.
    Enable Backdating Bookings Corporate administrators select this checkbox for new properties to allow modifications to the Booked Date and Last Status Date fields in bookings. When in backdating mode, incremental changes to bookings are not captured, which can impact your performance reports. Therefore, you want to complete entry of bookings that require backdating as quickly as possible and then have the administrator clear this checkbox. When this process is complete, backdating should never be enabled for this property again. See Backdating Bookings to learn more.

    Backdating is only for new properties. Do not enable this for properties that migrated from another system or for an extract/append from another Amadeus Sales & Catering database.

    The property must be registered with Amadeus Hospitality Web Services (AHWS) before this field is accessible. If more than 24 hours have passed since the property was created and an administrator receives the 'Error: Data collection must be enabled in order to enable Backdating Bookings' message, contact Amadeus Support.
    Disable Booking Day Snapshots (R41 and lower)

    Do not modify this field. Contact Amadeus Support if you have questions.

    Amadeus selects this checkbox when a new property is created in orgs on versions lower than R42. This allows the property to go into backlog mode. This means users can backdate bookings when entering historical data, so Pace and Productivity Reports are correct. After the backlog has been entered, you must contact Amadeus Support to schedule turning your property live. At that time, Amadeus Support clears this checkbox to allow booking day snapshots to be created for the new property. Booking day snapshots are required to run any reports that compare current data to the same time last year.
    Remove Cancelled Events from BEOs Select this checkbox if you do not want cancelled events to display on BEOs and banquet checks.
    Update Booking Event Average Checks Select this checkbox to update the average checks on an event each time the event classification is changed.
    Freeze Cutoff Date at Definite The system automatically updates the cutoff date when the arrival date changes on a booking. If you want to prevent the automatic update to the Cutoff Date field when a room block is updated on a definite booking, select this option. Users are still able to manually update the cutoff date if necessary, and updates are still accepted from the PMS integration.

    The cutoff date still updates when you use the Move Booking button.

    Enable Automatic Mark Events Done

    Select this checkbox to have events automatically marked done, as long as they have a definite status.

    This checkbox is available with version R57 and higher and is controlled by the values entered in the Mark Events Done After Event End Date and the Mark Events Done Before Event Start Date fields.

    Mark Events Done After Event End Date

    Enter the number of days after an event's end date that you want the event to automatically be marked done, as long as it has a definite status. If Enable Automatic Mark Events Done is selected, this field is required.

    This field is available with version R57 and higher.

    Mark Events Done Before Event Start Date

    Enter the number of days before an event's start date that you want the event to automatically be marked done, as long as it has a definite status.

    This field is available with version R57 and higher.
    Guestroom configuration details
    ROH Allowed Statuses Under Available, select one or more room block statuses that can be blocked in Run of House (ROH) and click Add to move those statuses to Chosen.

    This enforces your property's guidelines for when users are allowed to have guestrooms blocked in Run of House, and when they must select a specific room type. For example, if you have a PMS integration, you can restrict users from blocking rooms in ROH when the room block is in a status that is sent to the PMS, typically Tentative and Definite. In this scenario, you would select all statuses except Tentative and Definite.
    ROH Guestroom Type This defaults to Run of House when the property is saved. Do not change this value. When specific room types are not selected for a guestroom block, the rooms are blocked by default in Run of House.
    Default Booking Cutoff Days Enter the default number of days before arrival that groups are required to finalize the guestroom reservations. The most common value is 30 days. This number is used to calculate the Cutoff Date field on the booking and the booking's room blocks. Users can manually adjust the cutoff date in the booking if necessary.

    If one of the room blocks on a booking is at a different property, that property's Default Booking Cutoff Days value is used to calculate the room block's cutoff date. This means that a booking's cutoff date can differ from one or more of its room blocks.

    If your property is integrated with a PMS, the room block's cutoff date is a required field.
    PMS ID/Group Code Required Select this checkbox to make a PMS ID/Group code mandatory.
    PMS ID/Group Code Enforce Unique Past Select this checkbox if you want the system to validate whether this PMS ID has been used before.
    PMS ID/Group Code Min Length Enter the minimum number of alphanumeric characters for the PMS ID/Group Code.
    PMS ID/Group Code Max Length Enter the maximum number of alphanumeric characters for the PMS ID/Group Code.

    Enable Automatic Pickup Complete

    Select this checkbox if you want the system to mark the pickup complete checkbox on the room block level.
    Automatic Pickup Complete Start Days This field works with the Enable Automatic Pickup Complete feature and is required. Room blocks up to this many days in the past are included in the scheduled processor job that runs once a day.
    Auto Pickup Complete Days Post Departure This field works with the Enable Automatic Pickup Complete feature and is required. Enter the number of days after the departure date that a room block is marked Pickup Complete by the scheduled processor job that runs once a day.
    Enable Room Block Status Select this checkbox to allow users to modify the status of each room block on a booking. See Changing the status of a room block.

    If you always want the room block status to match the booking status, clear this checkbox.

    If your property is integrated with a PMS, this checkbox must be selected.
    Restrict Booking Move with Pickup Select this checkbox to prevent bookings from being moved when one or more room blocks have been marked pickup complete.
    Enable Default Occupancy Upcharge Select this checkbox for occupancy upcharge rates to be applied to double, triple, and quad rates by default. For example, a single occupancy rate is 100, the upcharge for double occupancy is 10, the upcharge for triple is 20, and the upcharge for quad is 30. When you enable this feature, the occupancy rates automatically update to 110 for double, 120 for triple, and 130 for quad.

    This feature is enabled per property but can be disabled on a per booking basis if required.
    Double, Triple, and Quad Upcharge Rate Enter the amounts that are added to the single rate for each occupancy.

    Upcharge rates entered are considered inclusive if Use Inclusive Prices By Default is checked on the Property page. Otherwise, the rates are considered exclusive.
    Display External Availability Data After the External Availability integration for your organization has been activated by Amadeus, select this checkbox to enable the integration for your property.
    Compare External Availability After your External Availability integration is active, this field indicates which room block numbers are used to check for inventory in the external source. The following options exist:
    • None - Users only see the external availability, but no comparison is made.
    • Agreed - Agreed numbers on the room block are used for availability check.
    • Blocked - Blocked numbers on the room block are used for availability check.
    External Availability Deduct Status After your External Availability integration is active, this field specifies at what status the room block numbers are removed from inventory, either Tentative or Definite.
    Document merge details

    These fields are used in the default templates that are provided when you add your own property. They can be used in corporate merge templates to give property-specific verbiage. If you don't see these fields, ask your corporate administrator to Add merge fields to the Property page layout.
    Room Information, Rate Information, Method of Reservation, Cutoff Date, Billing Information, and Cancellation These are your property's clauses and policies for each topic. These are merged into the group booking contracts under the matching header.
    BEO Header and Footer These are your property's statements that show in the header or footer of your BEO.
    Long Description This is a description of the property.
    Property Logo Click Image (Icon of an image) to attach your property's logo for use in merge documents. It can be a JPEG, GIF, or PNG file, and must be less than 1 MB in size.

    If your property is on version R32 or higher, see Add a property logo to merge templates.
    Terms These are your property's terms for the full and express versions of the default group contracts. Full contracts pull in all the clauses and the deposits table. Express contracts are shorter and are intended for smaller groups or properties with less verbiage. Enter the additional terms not covered by the other available fields. These terms display at the end of the document just before the signature section.
    VC Introduction, VC Billing Information, VC Method of Reservation, VC Room Information, and VC Terms Similar to the booking contract, the volume contract sections are marked with headers that match the field names. The exception is the Introduction, which displays at the top.

    All the fields pull into both the full and express versions of the volume contract templates. The only difference is a table that displays in the full version where users can enter rates that are based on length of stay after opening the document in Word. This table is not in the express version.
    Property message details
    Property Message These are alerts related to changes made to the property.
    Information details
    Property Enter the name of the property. The property's name is visible to your users and displays on customer-facing documents.

    Any changes made to the Property field can take up to 24 hours to process. Do not make additional changes to a property name until the earlier change has processed. Contact Amadeus Support if you have changed the name of your property, so we can update our records and help you moving forward.
    Active Select this checkbox when you're ready to configure the property's setup values and allow users with the appropriate access rights to create business at the property. After the Active checkbox has been selected, the property displays in lists and users are be able to report on the property.

    If you need to change a property to inactive, do not use this checkbox. Instead, click Deactivate when the Property page is not in edit mode. This is only available with version R32 or higher.
    PMS Location Code Enter the property code in your property management system (PMS). This is used in messages between the systems when they are integrated. This field is completed for you when your integration is installed by Amadeus. Do not modify this value.
    Location Code Enter a code that can be used to find the property in searches.
    Currency Select the property's primary currency.

    The Default Currency cannot be changed once the property is saved. Any records created for the property automatically use this currency. You must select the same currency that is used in your PMS and MeetingBroker for those integrations to work. If you save a currency value by mistake, contact Amadeus Support for help.
    Region Select the region where the property is located. These options are defined as setup values by an administrator.
    Property Type Select the type of the property. These options are defined as setup values by an administrator.
    Description Enter a brief description about the property.
    Use Inclusive Prices by Default After inclusive pricing has been enabled, select this checkbox for all new records created in Setup to have the Inclusive checkbox automatically selected. This indicates the unit price is inclusive of all charges, based on your configuration.
    Alternate language details
    Use Alternate Language Select this checkbox to display the Alternate Name field in the Room Block Details window.
    Default Alternate Language Code Select the default language that needs to be used in the Alternate Booking Post As field. This relates to the alternate language feature specific to accounts, contacts, bookings, and room blocks.
    Additional property information details
    Airport information Enter the code, distance, and drive time to the nearest airport.
    Morning, Lunch, Afternoon, and Evening Hours These define how the Function Diary by Time Period report and the Function Room Utilization report group results. You must either leave these blank or complete all four fields before you can save your changes to the Property page. Times must be entered in 24-hour format (00:00-23:59).
    System Of Measurement Select whether your property uses the standard or metric system of measurement.
    Time Zone Select the time zone where the property is located. Each property must have its own time zone selected. This information is used to understand when booking day snapshots are created, for example, when midnight is relative to GMT, and to book events.
    Integration settings details
    Enable Hospitality Diagramming This is for properties integrated with Delphi Diagramming. After the Delphi Diagramming integration for your org has been activated by Amadeus, select this checkbox to enable the integration for the property.
    Display External Availability Data After the External Availability integration for your organization has been activated by Amadeus, select this checkbox to enable the integration for your property.
    Cendyn Property Key This is for properties integrated with Cendyn eProposal. This value, provided by Cendyn, maps your property to your Cendyn subscription. When the eProposal integration is activated by Amadeus, this field is completed for you.
    Do Not Send Rates to Cendyn eProposal This is for properties integrated with Cendyn eProposal. After your integration is active, you can decide whether you want individual guestroom rates to be sent to eProposal. If you don't want these rates sent, for example, if your property sells packages, select this checkbox.
    UpMail Integrated This is for properties integrated with UpMail. This checkbox is selected by default upon activation by Amadeus.
    Do not send rates to UpMail This is for properties integrated with UpMail. Select this checkbox if you don't want guestroom rates sent to UpMail, for example, if your property sells packages or if you quote inclusive of taxes and service charges.
    MeetingBroker information details

    The following fields are only applicable if your property is integrated with MeetingBroker.
    Default Lead Coordinator Enter the property's Default Lead Coordinator (DLC). The DLC is the user who is assigned as the Inquiry Owner for new RFPs that don't meet established assignment rules. This user must have Edit All Records access at the property.

    If you change the DLC for your property, you must also update the Default Lead Coordinator field on the Location Details page in MeetingBroker.
    Create Activities for RFP Notifications Select this checkbox to enable the RFP activities feature at the property. If selected, activities are created based on the user's selections in the Amadeus User Settings page.
    Activity Type If your property uses the RFP activities feature, select the type of activity that should be created when an RFP notification is received from MeetingBroker. Only default activity types are supported. Custom types cannot be used.
    MeetingBroker ROH, Standard, Double, Suite Room Types Select the property room types selected by default for each of the MeetingBroker room types. When creating the booking, users can adjust to a different room type as needed.
    Booking & event configuration details
    Unassigned Function Room This is Unassigned by default when the property is saved. Do not change this value. This is the name of the virtual function room assigned to events with function room conflicts. When an event is sent to the Unassigned room, a notification displays, and the user must select a different room for the event or change the event's times. For more information, see Conflict checking.

    If the Create Options on Conflict checkbox is selected, the event is added as an option in the original function room when available.
    Default Function Room Group Select the default function room group. This is for properties with a large number of function rooms. This option specifies the function room group that displays by default in the Function Diary.

    This is only used at large properties, with many function rooms, because it removes the ability to view the entire diary at once.
    Availability Screen View Select what information displays on the Availability page:
    • Combined - Daily Information, Guestrooms, and Function Diary sections
    • Events Only - Function Diary section only

    This defaults to Combined for new properties.
    Conflict Check Prospects Select this checkbox to include prospect events in conflict checking.

    If you want to allow multiple prospect bookings to exist in a function room and only hold the space when tentative or definite, clear this checkbox.
    Create Options on Conflict When a conflict prevents an event from being booked in a selected function room, that event is moved automatically to the Unassigned function room. Select this checkbox if you want unassigned events to be wait-listed as options in the function rooms that were originally selected. If a function room becomes available, your catering team can decide which option events can be moved into it. For more information, see Manage option events.

    Option events do not hold space in a function room, but do display in the Availability page with a special color.
    Enable Option Event Notifications

    With version R54 or higher, users can be notified when option event function space becomes available. When selected, this feature is enabled and users receive automatically generated tasks when option event function space becomes available. See Manage option events.
    Consolidate Option Event Notifications

    This is used with the Option Event Notification feature. When selected, users only receive one task for each booking that requested the function space. When this checkbox is cleared, users receive one task per event, even when the events are on the same booking. See Manage option events.
    Default Event Classification This is the event classification that is assigned to events with a blank event classification. This field defaults to Unassigned for new properties.
    Default Tax Group Select the tax group that is assigned automatically to all new events created at the property.

    If the property's default tax group isn't applicable to a particular event, the user can select a different tax group. For example, if the event is Tax Exempt, users can modify the Tax Group on the event.
    Pre-Event Check Name Select the title of printed banquet checks before the date of the event. The most common value for this field is 'Estimate of Charges.'
    Check Name Select the title of printed banquet checks on or after the event date. The most common value for this field is 'Banquet Check.'
    Default Booking Decision Days Enter a value to be used to calculate the Decision Due field on the booking. When a prospect booking is created, the Decision Due value defaults to this many days from the create date. This indicates when the booking owner needs to follow up with the customers to see if they are ready to move to contract.

    When the booking is saved with a status of tentative, it updates again. The Decision Due date is merged into the contract indicating when the customer must return it.
    Default Batch Merge Start Days and End Days Enter values to determine which dates display by default in the Event Start Date and Event End Date search fields on the Create Batch Merge Document page. You can set these values to reflect your typical distribution schedule.

    • Default Start Day is the number of days from today's date.

    • Default End Day is the number of days included in the batch.

    For example, today's date is June 10. If Start Days = 1 and End Days = 10, the search returns all BEOs or banquet checks that have an event start date between June 11 and 21.
    Remove Cancelled Events from BEOs Select this checkbox if you do not want cancelled events to display on BEOs and banquet checks.
    Enable Backdating Bookings (R42 and higher) Corporate administrators select this checkbox for new properties to allow modifications to the Booked Date and Last Status Date fields in bookings. When in backdating mode, incremental changes to bookings are not captured, which can impact your performance reports. Therefore, you want to complete entry of bookings that require backdating as quickly as possible and then have the administrator clear this checkbox. When this process is complete, backdating should never be enabled for this property again. See Backdating Bookings to learn more.

    Backdating is only for new properties. Do not enable this for properties that migrated from another system or for an extract/append from another Amadeus Sales & Catering database.

    The property must be registered with Amadeus Hospitality Web Services (AHWS) before this field is accessible. If more than 24 hours since the property was created and an administrator receives the 'Error: Data collection must be enabled in order to enable Backdating Bookings' message, contact Amadeus Support.
    Update Booking Event Average Checks Select this checkbox to update the average checks on an event each time the event classification is changed.
    Freeze Cutoff Date at Definite The system automatically updates the cutoff date when the arrival date changes on a booking. If you want to prevent the automatic update to the Cutoff Date field when a room block is updated on a definite booking, select this option. Users are still able to manually update the cutoff date if necessary, and updates are still accepted from the PMS integration.

    The cutoff date still updates when you use the Move Booking button.

    Enable Automatic Mark Events Done

    Select this checkbox to have events automatically marked done, as long as they have a definite status.

    This checkbox is available with version R57 and higher and is controlled by the values entered in the Mark Events Done After Event End Date and the Mark Events Done Before Event Start Date fields.

    Mark Events Done After Event End Date

    Enter the number of days after an event's end date that you want the event to automatically be marked done, as long as it has a definite status. If Enable Automatic Mark Events Done is selected, this field is required.

    This field is available with version R57 and higher.

    Mark Events Done Before Event Start Date

    Enter the number of days before an event's start date that you want the event to automatically be marked done, as long as it has a definite status.

    This field is available with version R57 and higher.
    Guestroom configuration details
    ROH Allowed Statuses Under Available, select one or more room block statuses that can be blocked in Run of House (ROH) and click Add to move those statuses to Chosen.

    This enforces your property's guidelines for when users are allowed to have guestrooms blocked in Run of House, and when they must select a specific room type. For example, if you have a PMS integration, you can restrict users from blocking rooms in ROH when the room block is in a status that is sent to the PMS, typically Tentative and Definite. In this scenario, you would select all statuses except Tentative and Definite.
    ROH Guestroom Type This defaults to Run of House when the property is saved. Do not change this value. When specific room types are not selected for a guestroom block, the rooms are blocked by default in Run of House.
    Default Booking Cutoff Days Enter the default number of days before arrival that groups are required to finalize the guestroom reservations. The most common value is 30 days. This number is used to calculate the Cutoff Date field on the booking and the booking's room block s. Users can manually adjust the cutoff date in the booking if necessary.

    If one of the room blocks on a booking is at a different property, that property's Default Booking Cutoff Days value is used to calculate the room block's cutoff date. This means that a booking's cutoff date can differ from one or more of its room block s.

    If your property is integrated with a PMS, the room block's cutoff date is a required field.
    PMS ID/Group Code Required Select this checkbox to make a PMS ID/Group code mandatory.
    PMS ID/Group Code Enforce Unique Past Select this checkbox if you want the system to validate whether this PMS ID has been used before.
    PMS ID/Group Code Min Length Enter minimum number of alphanumeric characters for the PMS ID/Group Code.
    PMS ID/Group Code Max Length Enter the maximum number of alphanumeric characters for the PMS ID/Group Code.

    Enable Automatic Pickup Complete

    Select this checkbox if you want the system to mark the pickup complete checkbox on the room block level.
    Automatic Pickup Complete Start Days This field works with the Enable Automatic Pickup Complete feature and is required. Room blocks up to this many days in the past are included in the scheduled processor job that runs once a day.
    Auto Pickup Complete Days Post Departure This field works with the Enable Automatic Pickup Complete feature and is required. Enter the number of days after the departure date that a room block is marked Pickup Complete by the scheduled processor job that runs once a day.
    Enable Room Block Status Select this checkbox to allow users to modify the status of each room block on a booking. See Changing the status of a room block.

    If you always want the room block status to match the booking status, clear this checkbox.

    If your property is integrated with a PMS, this checkbox must be selected.
    Restrict Booking Move with Pickup Select this checkbox to prevent bookings from being moved when one or more room blocks have been marked pickup complete.
    Enable Default Occupancy Upcharge Select this checkbox for occupancy upcharge rates to be applied to double, triple, and quad rates by default. For example, a single occupancy rate is 100, the upcharge for double occupancy is 10, the upcharge for triple is 20, and the upcharge for quad is 30. When you enable this feature, the occupancy rates automatically update to 110 for double, 120 for triple, and 130 for quad.

    This feature is enabled per property but can be disabled on a per booking basis if required.
    Double, Triple, and Quad Upcharge Rate Enter the amounts that are added to the single rate for each occupancy.

    Upcharge rates entered are considered inclusive if Use Inclusive Prices By Default is checked on the Property page. Otherwise, the rates are considered exclusive.
    Compare External Availability After your External Availability integration is active, this field indicates which room block numbers are used to check for inventory in the external source. The following options exist:
    • None - Users only see the external availability, but no comparison is made.
    • Agreed - Agreed numbers on the room block are used for availability check.
    • Blocked - Blocked numbers on the room block are used for availability check.
    External Availability Deduct Status After your External Availability integration is active, this field specifies at what status the room block numbers are removed from inventory, either Tentative or Definite.
    Document merge details

    These fields are used in the default templates that are provided when you add your own property. They can be used in corporate merge templates to give property-specific verbiage. If you don't see these fields, ask your corporate administrator to Add merge fields to the Property page layout.
    Room Information, Rate Information, Method of Reservation, Cutoff Date, Billing Information, and Cancellation Enter the property's clauses and policies for each topic. These are merged into the group booking contracts under the matching header.
    BEO Header and Footer Enter the property's statements that show in the header or footer of your BEO.
    Long Description Enter a description of the property.
    Property Logo Click Image (Icon of an image) to attach your property's logo for use in merge documents. It can be a JPEG, GIF, or PNG file, and must be less than 1 MB in size.

    If your property is on version R32 or higher, see Add a property logo to merge templates.
    Terms Enter the property's terms for the full and express versions of the default group contracts. Full contracts pull in all the clauses and the deposits table. Express contracts are much shorter and are intended for smaller groups or properties with less verbiage. Enter the additional terms not covered by the other available fields. These display at the end of the document just before the signature section.
    VC Introduction, VC Billing Information, VC Method of Reservation, VC Room Information, and VC Terms Similar to the booking contract, the volume contract sections are marked with headers that match the field names. The exception is the Introduction, which displays at the top.

    All the fields pull into both the full and express versions of the volume contract templates. The only difference is a table that displays in the full version where users can enter rates that are based on length of stay after opening the document in Word. This table is not in the express version.
  3. Click Save.
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Overview: Properties

Use the Properties Home page

Create properties

View property details

Delete properties

Deactivate properties

Enter property-specific data

Grant property access to accounts

Grant property access to users

Set the default property for an organization

Set your default property