Corporate administrator guide

Welcome! As the corporate administrator you have access to everything in the system—and a few tasks to get started. If you are the first user to log into the system, you'll need to create the first property—don't worry, it's easy. On the left sidebar, click Property and then click + Create Property.

Click in the top-right corner to turn on the Training & Help — like a GPS we'll guide you as you go.

As the corporate administrator, you can do it all—or you can choose to delegate. To continue to do it all yourself, follow the steps outlined in the Property administrator guide to add guestrooms, function space, and other details to really make the system your own. Or, choose to hand it over to a property administrator to finish up the configuration.

User Management

As the corporate administrator you are the only one who can add new users to the system.

Delphi Select is a subscription based product—you pay per user. Each time you add a user, you consume one license. When a user leaves, you must set their user record to inactive which releases a user license. This management of users and licenses can only be done by you—the corporate administrator. If you need to purchase additional licenses, contact your Amadeus sales representative.

  1. On the left sidebar, click Setup, click Users, and then click + User.
  2. Enter the user details. Click at the top-right corner of the page to turn on Training & Help — like a GPS, the content will update and guide you as you go.

    After you finish creating the new user, an email notification will be sent to the user from Salesforce.com. After they click the link in the email, they'll be able to set their password for logging in to the system.

  3. Encourage all new users to visit the New User Guide.
  1. On the left sidebar, click Setup, click Users, and then click the user's Name.
  2. In the Property Access Management section, under Access Level, select Property Administrator.
  3. Click Save.
  4. Encourage the property administrator to review the Property administrator Guide.
  1. On the left sidebar, click Setup, click Users, and then click the user's Name.
  2. In the User Details section, clear the Active check box.
  3. Click Save.

If you experience employee turnover, you’ll want to quickly remove the departing user’s access to help secure the data in your system.

It’s important to note that deactivating a user doesn’t cancel the license, it simply makes it available for the next person that needs a login to the system. For more information on canceling licenses, which are set to auto-renew each year, please contact Amadeus sales.

Updating the corporate administrator

You may only have one corporate administrator, so what happens if that person leaves? Contact support and ask that the current corporate administrator be deactivated and give them the name of the new corporate administrator. They'll take care of the details for you.

Next steps

Follow the instructions in the Property administrator guide to create your property, add guestrooms, and other property details to really make the system your own!