Package details
The content of this page is specific to the Delphi Core product type. If you are using the Delphi product type, click here to access the Delphi-specific online help.
When you create a new package template, enter the basic details and then click Save. The page refreshes and then you can add the rest of the package components, including guestrooms and events.
Package Details
Name
This is the name of the package as you want it display to users. This needs to be a descriptive name, for when you have multiple versions of a package type. For example, your property offers similar packages, one for weekdays and another for weekends. Because each package is priced differently, you want to make sure that your users select the correct one when they detail a booking.
Display Name
While each of your package names needs to be unique, you might want a more generic name to display in customer-facing documents. In the previous example, you do not need to specify 'weekday' or 'weekend' in the Display Name field for each package.
Include Guestrooms in Package Price
When this option is selected, the guestroom allocation is included in the package price on the booking check. The guestroom rate displays as 'included in package.'
When this option is cleared, the guestroom allocation displays in the guestrooms section of the booking check. The package price represents only the event allocation of the package. You can track guestroom revenue outside of the package while still managing the room block attendance as part of the package. Users can override this setting on the Booking Package Detail page if necessary.
Include Guestrooms in Package Price
When this option is selected, the guestroom allocation is included in the package price on the booking check. The guestroom rate displays as 'included in package.'
When this option is cleared, the guestroom allocation displays in the guestrooms section of the booking check. The package price represents only the event allocation of the package. You can track guestroom revenue outside of the package while still managing the room block attendance as part of the package. Users can override this setting on the Booking Package Detail page if necessary.
Corporate Package Reference
If necessary, this is the corporate identifier assigned to the package. Because multiple properties can offer similar packages, with different names, the Corporate Package Reference is used to group those packages together for corporate-level reporting.
Start and End Dates
This is the date range the package is available at the property. If you want the package to always be available, leave these fields blank. The package is available for bookings with arrival dates within the specified date range. The departure date can be outside of this date range.
Default Booking Type
If your property is configured to receive online bookings, select the default booking type.
Description
This is a rich-text description of the package that details all the services included in the per person package price. Use the formatting toolbar to customize the appearance of this description on customer-facing documents.
Package Events
Use this section to add all the events included in this package. When users add the package to a booking, they can choose which events to create based on the needs of the group. The event classifications that you add to the package need to have any default items associated with them included in the package price.
If you have not entered default admin and gratuity charges on your revenue classifications, add those in the Property Admin and Gratuity page. You need to do so before you create the package events.
When adding an event, select the appropriate event classification, and then select when that event needs to be created:
Day of
When adding the package to a booking, these events default to the arrival date. This is used for all events in an event-only package.
Next day
These events default to the day after the arrival date. This is used for the meeting events, or breakfast events in packages that include guestrooms. The arrival date is the first night they use the guestroom, and the events happen the next day.
Apply Package Attendance
The Apply Package Attendance option is selected by default. You might clear this checkbox if you add multiple breakout rooms for the same time. With this option cleared, users can split the number of attendees for each room.
Revenue Breakdown
Enter the revenue breakdown for this event to calculate the per person price. For example, the revenue breakdown of a dinner might allocate 25.00 to Food and 10.00 to Beverage, resulting in an event price of 35.00 per person. Users can later modify the amounts if they negotiate a different price during the booking process.
Package Room Types
Use this section to add the guestroom types that can be sold on the package and enter the rates for each occupancy type. The package can offer multiple room types, but they need to be assigned the same rate for each occupancy level. For example, you can add both the standard king and standard queen room types to the same package as long as the rates match. If you want to charge more for deluxe rooms, you need to create a different package.
How is the per person guestroom rate calculated? The rate displays at the bottom of the page after you save. For example, a double occupancy guestroom with a rate of 200 adds 100 per person to the double guestroom allocation.
After you have added all the components, confirm that you have the correct per person price at the bottom of the page.
If you merge documents in alternate languages, enter the translations into the available fields.
Learn more...
Learn about package attendance
Understand how package events are created on bookings