Occasionally, you may make changes to a group and want the updates to be reflected in the individual reservations attached in the group. The update tool in a group allows you to make a change within the group. You can then use the update tool to change the field value in individual reservations.
Prerequisites
Changes must be made within the group before the individual reservations are updated.
To update individual reservations in a group
- From the home page, do one of the following to open the seek page:
Press SHIFT+CTRL+R on your keyboard.
Click the Reservations menu in your top bar and select Group Reservations.
To view the full list of all group reservations, leave all fields empty and click the Confirm icon (
).
To check all reservations with a certain name, or between a certain arrival and departure date, complete the name or date range in the arrival and departure fields. -
Click Confirm (
). The Browse group reservation screen displays. - Do one of the following to display the group reservation:
Select the appropriate reservation and click Confirm (
)Double-click the appropriate reservation.
-
Click the Update (
) icon in the group to display the update individual reservations page. -
In the Group or Folio tab, select the field that is updated in the group reservation, and then select Confirm (
).A process bar displays to update all individual reservations attached to the group.
Delete a charge routing from a group
Delete guest messages in a group