Property response templates
If your property uses the standard MeetingBroker proposal or works within the standard MeetingBroker user experience for responding to RFPs, you can provide property-specific response templates for your users to use when responding to customers. These templates can include verbiage for various proposals, such as weddings, corporate events, or leisure groups. This approach saves users time and ensures consistent messaging. Users can access these template responses via the Select Response button on the Send a proposal for an RFP page. They can also edit the selected template to personalize the message if needed.
For locations using an enhanced proposal system, such as Cendyn eProposal or eProposal Lite, you canload proposal template messages in the eProposal setup instead.
To create a property response template
- From the Administration Home page, click the Locations tab.
- Select the location you want to work with.
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Click Location Comments.
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Click New.
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Fill in the necessary fields:
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In the Name field, enter the name users will see when selecting the response.
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In the Category field, select the proposal section for this template.
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In the Description field, provide information to help users select a response, such as 'Wedding with guestrooms' or 'Wedding no guestrooms.'
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In the Content field, insert the text for the response that will be visible to the client.
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- Click Save and Close.
Your property response template is now available for use.