Sales & Catering - Delphi integrated products release notes
From time to time, changes are made to the way certain products integrate with Amadeus Sales & Catering - Delphi. The following release notes describe the 2023 features and fixed issues associated with these updates. Use this information to help understand how they may affect your user experience.
September 28, 2023 (R50)
New Features
- Shop and Book: Ability to manage Daily Function Room Rental in the Channel Manager. The function room rental rate you quote to your clients may vary from time to time. There may be certain times of year when rates need to be flexed to accommodate holidays or busy seasons. Depending on how your property is performing, revenue managers may see an opportunity to shift from standard rates to bring in additional revenue. To ensure that these business decisions are applied to online bookings, we have added Daily Rental functionality to the Channel Manager. Using a calendar, property administrators can apply daily rental rates to specific dates of the year, overriding the default rates defined in the channel manager, for the function room. Controls that allow you to bulk update multiple dates or reset the rates back to the defaults make this a breeze to manage.
- Shop and Book: Public facing Function Room Description field. Every little detail counts when it comes to selling your property online. Some online booking channels allow your property to expose important information about your function space. For example, the setup styles that work best in the space, and the maximum capacities for each layout. Describing the room features, the views it offers, or the built-in equipment available in the space allows your clients to easily visualize what your property's function rooms have to offer. The new Public Description field on the Function Room page allows you to enter and maintain this information in Delphi while making it available to our channel partners to display online. See Add the Public Description field to the Function Room for information on feature enablement.
If you have an online booking channel and want to take advantage of these features, make sure you contact your corporate administrator or Amadeus Support to see whether the channel you have is compatible with them.
July 18, 2023 (R49)
New Feature
- Shop and Book: Channel Manager support for inclusive function room rental. If your property quotes inclusive of taxes and service charges, you'll most likely want your online offerings to show with inclusive pricing. When booking a 'Build Your Own Package' today, meeting planners can see the inclusive prices for items they wish to purchase for their meeting. But what about the function room rental? We are happy to introduce functionality that supports this selling strategy. At this time, only certain Shop & Book Channels support inclusive pricing for function room rental. If you have a channel and wish to take advantage of this feature, make sure you contact your corporate administrator or Amadeus Support to see if it is compatible. As more channels become compatible with this feature, we're committed to providing updates and further education on this invaluable piece of functionality for properties that sell inclusively - stay tuned for more!
April 19, 2023
New Feature
- Shop and Book: Email is sent to the booking owner when parts of an online booking fail to be created. For a variety of different reasons, your property may occasionally receive a booking with incomplete information from an online booking channel. When this happens, you will receive an email letting you know that parts of the booking have failed to be created. The email will provide you with the booking name and confirmation number. It will also include a summary of the package the client has purchased, along with the events, items/menus, and guestrooms that were booked. With this information, your users with be able to fill in any gaps missing from the booking, ensuring your client enjoys a seamless experience the moment they arrive at your venue.
To learn about new features released for Delphi, visit the 2023 Release notes.