You are working the breakfast service and an in-house guest walks in the restaurant and would like to have breakfast but it is not included in their rate. You post the breakfast article in the reservation of the guest.
To add a posting to a in-house reservation
- From the home page, do one of the following to open the Seek page:
Press CTRL+H on your keyboard.
Click the front desk menu in your top bar and select Guest in house
Click Guest in house (
) from the in-house navigation menu.
-
Complete the search fields on this page as needed. All fields are optional.
Seek details Room number This is the number assigned to the room.
Folio number
Enter the unique number for the reservation.
Master
This is the unique master number of the reservation.
Arrival date Enter the check-in date for the reservation.
This field is auto-populated with the current system date, but it can be edited.
Depart date
Select the check-out date for the reservation.
Room type
Select the room type associated to the reservation.
Guest
Enter the name of the guest.
Company
Enter the name of the company associated to the reservation, if applicable.
Travel agent
Enter the name of the travel agency associated to the reservation, if applicable.
Booker
Enter the name of the booker.
Frequent stay number
Enter the number that, when used, is linked to the guest profile.
Group number
Enter the unique number of the group associated to the reservation, if applicable.
Cancellation number
Enter the unique cancellation number, if applicable.
Ext reference
Enter the unique third-party booking number, if applicable.
Reference
Enter the reference for the reservation.
Deadline
Enter the deadline.
- Click Confirm (
). The browse in-house reservation page displays. - Do one of the following to display the reservation:
Select the appropriate reservation and click Confirm (
)Double click the appropriate reservation.
-
Click the Post to folio (
) icon. The post to folio page displays.The icon displays the local currency symbol.
-
Modify the fields as appropriate.
Post to folio details PLU
This is the unique numberical article code in the PMS called Price Look Up. You can enter the number or a keyword of an article for a list to display in articles drop-down.
If a number already displays here,, remove the number in the PLU field to enter a new value.
Article
This field displays the article selected in the PLU field.
Description
This displays the description of the article in the PLU field.
Reference
A posting reference can be added when the article is posted.
This field is grayed out unless it is set up in the article to allow posting reference.
Price
If the PLU code selected is an article, and that article was set up with a price, it displays the price of the article.
If price change is allowed in the article set up, you can change the price of the article.
Quantity
This field displays the quantity of the article.
Total
The total price is displayed. This total price is calculated on the basis of the price and quantity of the article
Subfolio details
Subfolio A, B, C, or D
Select which subfolio the article needs to be posted to.
Can also see current subfolio balances, if charges have already been posted to any subfolios
- Click Confirm (), to post the article to the selected subfolio.
What's next?
How to charge general