Guest in house

You are working at the front desk and want to know how many guests you have in house. Use the Guest in house function to view this information.

Alternatively, you can open the guest in house report using this path: File > Reports > Front desk > Guest in house.

To view the guests in house

  1. From the home page, do one of the following to open the seek page:
    • Press CTRL+H on your keyboard.

    • Click the Front desk menu in your top bar and select Guest in house.

    • Click Guest in house () from the in-house navigation menu.

  2. Complete the search fields on this page as needed. All fields are optional.

    Seek details
    Room number

    This is the number assigned to the room.

    Folio number

    Enter the unique number for the reservation.

    Master

    This is the unique master number of the reservation.

    Arrival date

    Enter the check-in date for the reservation.

    This field is auto-populated with the current system date, but it can be edited.

    Depart date

    Select the check-out date for the reservation.

    Room type

    Select the room type associated to the reservation.

    Guest

    Enter the name of the guest.

    Company

    Enter the name of the company associated to the reservation, if applicable.

    Travel agent

    Enter the name of the travel agency associated to the reservation, if applicable.

    Booker

    Enter the name of the booker.

    Frequent stay number

    Enter the number that, when used, is linked to the guest profile.

    Group number

    Enter the unique number of the group associated to the reservation, if applicable.

    Cancellation number

    Enter the unique cancellation number, if applicable.

    Ext reference

    Enter the unique third-party booking number, if applicable.

    Reference

    Enter the reference for the reservation.

    Deadline

    Enter the deadline.

  3. Do one of the following: 
    • Click Confirm () to complete your search.

    • Click Cancel () to discard your search.

  4. When confirmed, view the browse Reservation page, which displays the guest in house information.
Learn more...

Room change

Locate guest

What's next?

How to charge to general reservations