Deactivate user

As a system administrator, it is important to protect the security of your software. Since APMA has access to guest information, this includes being up-to-date with user accesses.

Whether an employee is taking a leave of absence or you need to restrict access to the system, you can deactivate a user when necessary instead of removing them entirely from the system.

To deactivate a user

  1. From the portal, hover over Settings > Property and then click Users. The Property Users page displays.
  2. Click the edit icon behind the user (). The User page displays.
  3. Click Properties to see which properties are assigned to the user.
  4. Click the edit icon again (). The Edit User Property page displays.
  5. Modify the fields as appropriate. An asterisk (*) indicates a mandatory field.

    Edit user property details

    * Property

    This is the property the user has access to.

    This field is unavailable for editing.

    * PMS group

     

    This is the group the user has access to in the PMS, which can be different from the portal.

    * User group

    This is the group the user has access to in the portal, which can be different from the PMS.

    Enabled

    Unselect to disable access for the full PMS.

    Portal user

    Unselect to disable access for the portal user.

  6. Do one of the following: 

    • Click Save to complete your changes.

    • Click the Cancel icon () to discard your changes.

Learn more...

Send password reset email

Send multi-factor authentication

What's next?

How to delete a user