You have a number of reservations arriving next week that already have room numbers assigned. You have made a mistake and did not take their room preference into consideration. In this example, you may want to unassign the rooms associated to those reservations. The batch unassign rooms tool is designed to unassign room numbers that have been pre-assigned to the reservations.
Prerequisites
Define the maximum unassign days in advance to be used as the default value.
This can be set up in Settings > Options > Front desk > Unassign days in advance.
The maximum amount of days in advance to batch unassign rooms is 100.
To batch unassign rooms
- From the home page, select Extra, Tools, and then Batch unassign rooms. The Batch unassign page displays.
-
Enter the amount of days in advance you want to unassign room numbers to the reservations.
Most properties work 7 days in advance.
- Do one of the following:
Click Confirm (
) to complete your search.Click Cancel (
) to discard your search.
- When confirmed, the Unassign rooms for expected arrivals page displays based on the number of days entered.
-
Do one of the following:
-
Press CTRL+A on your keyboard to select all reservations on that page.
-
Select the specific reservations you want to unassign.
Rooms marked 'Do not Move' do not get unassigned.
-
- Do one of the following:
Click Confirm (
) to process the selection.Click Close (
) to discard your search.
- When confirmed, the reservations are processed and room numbers unassigned.
Batch print confirmation letters
What's next?
How to batch assign rooms