New user tasks

Welcome to MeetingBroker! Before you get started working with leads, complete the tasks below to prepare your computer for a smooth experience.

If you don't have access to these settings, contact your company's IT representative to assist.

Browser Settings

Core MeetingBroker is compatible with Microsoft Edge in compatibility mode.

If you are a SUE user, you can also work in the most recent version of Firefox, Chrome, or Safari.

You must adjust the following settings prior to working in MeetingBroker on each workstation or laptop you use:

To Adjust Microsoft Edge Settings

Compatibility View

  1. Open Microsoft Edge, click (...) in the top right corner to open the Settings and More menu.
  2. Click Settings, and then Default Browser.
  3. Under Internet Explorer compatibility, click the drop-down next to Allow sites to be reloaded in Internet Explorer mode, and select Allow.
  4. Click Add under Internet Explorer mode pages, paste https://my.meetingbroker.com and click Add.
  5. Click Restart.

Adding the site to the list expires after 30 days. After it expires, when you open MeetingBroker, right-click on the tab and select Reload tab in Internet Explorer mode. In the pop-up window that says "This page is open in Internet Explorer mode", click the option to Open this page in Internet Explorer mode next time, and then click Done. This will renew it for another 30 days.

Trusted site

  1. In the bottom left corner next to the start menu, type "internet options" in the search field, and then open.
  2. In the Security tab:
    1. Click Trusted Sites, and then click the Sites button.
    2.  In the Add this website to the zone field, paste these one at a time, and then click Add:

      • https://*.amadeus-hospitality.com

      • https://*.meetingbroker.com

    3. Click Close.

Allow pop-ups

  1. In Microsoft Edge, go to https://my.meetingbroker.com.
  2. Click the lock icon to the left of the URL to View Site Information.
  3. In the Pop-ups and redirects section, select Allow.

Your first log in

After your administrator creates a login for you, MeetingBroker will send an email message with your user name and temporary password. Copy the temporary password and then follow these steps:

  1. Open your Internet browser and go to https://my.meetingbroker.com.
  2. Bookmark or save this page to your favorites.
  3. Enter your User Name and paste in the temporary password.
  4. If you are not on a shared computer, select the Remember Me check box (not applicable for subscription administrators).
  5. Click the Login button.

The first time you log in, you will be prompted to set a permanent password.

Password requirements:

If you are a subscription administrator, you are required to use Multi-Factor Authentication (MFA). You will be prompted to enter a code each time you log in that is either sent to your email or mobile phone.

If you can't find the email with your temporary password, or if you forget your password at any time, just click the Forgot Password link on the Login page and a new one will be sent to your email address. Your administrator is unable to see your password.

Update your user profile

Access your user profile in MeetingBroker to enter your e-mail signature, set your notification preferences, or reset your password.

To open your user profile, click the My Profile link in the top right of the MeetingBroker Home page.

General Folder

In the General folder of your user profile, you can edit your contact information, e-mail address, and reset your password. Make sure you click Save if you make any changes.

The General tab with example contact information

Your current e-mail address must be entered in both the Email and User Name fields. If your location uses eProposal or is integrated with a sales and catering system (like Amadeus Sales & Catering), this must match your email address in those systems. If you have a new email address and change these fields, make sure you alert your administrator to update the email in the other systems.

Preferences Folder

User Preferences screen

Out of Office Settings: When you will be unavailable for an extended period of time, select the out of office option. Future incoming RFPs and notifications from MeetingBroker will be forwarded to your property's Default Lead Coordinator (DLC).

E-mail Delivery Options: Select a format for the e-mail alerts received from MeetingBroker.

Notification Preferences: Select the alerts you would like to automatically receive from MeetingBroker. The Inbox options will add an alert to the Inbox folder on the MeetingBroker Home page. The Email options will send an alert to the email address entered in your user profile.

Preferred Sending Subscription: If you have access to multiple subscriptions, select the one that has properties you will most often send leads to.

Signature: Enter your signature information to save time when sending e-mail messages and proposals from MeetingBroker.

Learn more...

Introduction to using MeetingBroker