Merge booking documents in alternate languages
When your property uses the alternate languages feature, you can create BEOs, banquet checks, and advanced booking documents in one or two languages. This feature is available whether you merge a single document or batch merge multiple documents. Your administrator can supply you with a set of templates that need to be used when you merge documents in other languages.
Additional information
- Only the languages that you have access to are available for selection in the Language, Secondary Language, and Locale lists.
- If you select a language that does not have translations entered, your default language is used. For example, if your menu name is translated but its description is not, the BEO shows the translated name but the default description.
- After translations are entered, future bookings do not automatically display the translations. For example, if a menu is translated into another language, the translation does not display on existing bookings. To display the new translation, you need to remove the menu and add it again.
To create an alternate language merge document
- Do one of the following to open the Create Merge Document page:
- On the Booking page, click Merge.
- On the Manage Events page or the Manage Menus and Items page, click BEO (
), select Preview & Merge, and click Go To Merge (
). You can also click BEO# in the events grid, and click Go To Merge () .
-
Select a BEO, Banquet Check, or advanced booking template. The template name might contain both the document type and language.
Your administrator needs to configure your templates to support bilingual documents.
-
Select the Document Type.
Amadeus recommends the PDF format when you merge BEOs, Banquet Checks, and Booking Checks.
- Do one of the following:
- To create a single language document, select the appropriate Language and leave Secondary Language set to None.
- To create a bilingual document, leave Language set to Default and select the appropriate Secondary Language.
- Select the Locale to control the translation of date text and the currency format in the document. Time formats, date formats, and currency symbols are not affected by this field. For example:
Locale = English Locale = Spanish
Format Controlled By Monday, April 5 Lunes, Abril 5 Microsoft Word template - Field code switch dddd, MMMM dd $50.00 $50,00 Microsoft Word template - Currency fields display the locale decimal and comma placement, but the currency symbol is based on the field code switch $##.## 2:00 PM 2:00 PM Merge field added to the Microsoft Word template - Complete the other fields on the merge page as needed. For additional details, refer to the instructions outlined in Merge booking documents.
- Click Generate.