Overview: Package guestrooms
When you build a complete meeting package or any other 24-hour package in Setup, you'll need to determine which guestroom types can be sold as part of the package. Each package can offer multiple room types; however, they should all be assigned the same rate for each occupancy level (S/D/T/Q).
When users add the package to a booking and create a room block, the default occupancy rates are displayed in the Room Block Details page.
The Agreed and Forecasted rows reflect the corresponding package attendance numbers that were entered on the Booking Package Attendance page. Those attendance numbers are used to determine the number of single-occupancy rooms that are needed for the group. If you block rooms in multiple-occupancies, you can update the room numbers accordingly. The occupancies you enter should equal the corresponding package attendance for that day.
For example, if the package attendance is 50 and you block in single and double occupancies, your room block numbers should look something like: 30/10 (30 + 20 = 50 attendees). If there is a discrepancy between your room block numbers and the package attendance, the room block information will "trump" the package attendance. In other words, if your initial package attendance was 50 but you block 30 single-occupancy and 12 double-occupancy rooms, the system will update the package attendance to 54.
Unlike day delegate packages, the package attendance for complete meeting (24-hour) packages is updated from the room block rather than the Booking Package Attendance page. In fact, this page becomes read-only as soon as a room block is created for the package. Any changes you make to the room block, however, will update the package attendance on this page so you can continue to reference it any time. The guaranteed attendance on the package and its events is determined by the blocked number of rooms before the room block is marked Pickup Complete. Once Pickup Complete is selected for the room block, the guaranteed attendance is determined by the picked up number of rooms.
Using the guestroom rates and room block numbers, the system calculates the daily package price per person as well as per guestroom.
Before you begin adding guestroom types and rates to a package, here are some things to consider:
- If you want guestrooms to be included in the package price on the booking check, select the Include Guestrooms in Package Price check box on the Package page.
- Each package can only have one room block associated to it. This means you may need to create multiple packages if you have room types with different rates (for example, a regular group rate and a staff rate).
- Make sure you enter the guestroom tax that should be applied to all room blocks.
- When users remove a package from a booking, they must manually remove the room block that was created.