Packages
The content of this page is specific to the Delphi product type. If you are using the Delphi Core product type, click here to access the Delphi Core-specific online help.
A package is a collection of services that are sold for a flat daily rate on a per person basis. Your property can offer a variety of corporate and social event packages. A package can include events, guestrooms, and other items
Here are two examples of simple packages and the services that might be included with each:
| Day Meeting Package - 70 per person | Complete Meeting Package - 220 per person |
|---|---|
|
DAY OF ARRIVAL Meeting - 15 Rental, 5 Audio Visual AM Break - 10 Food Lunch - 20 Food PM Break - 10 Food Golf - 10 |
DAY OF ARRIVAL Dinner - 25 Food, 5 Beverage Single occupancy guestroom - 100
NEXT DAY Breakfast - 15 Food Meeting - 15 Rental, 5 Audio Visual AM Break - 10 Food Lunch - 20 Food PM Break - 15 Food Golf - 10 |
In the Day Meeting Package, all events occur on the same day. In the Complete Meeting Package, guestrooms are also included in the package.
When you create a package, you assign the default events and guestrooms that are available to users when they add the package to a booking. Users can choose to add all the defaults, or they can customize the package by selecting only those services the group has requested. They can also add multiple packages to a single booking.
Click the name of the package to edit an existing one, or click + Package to add a new template.
Before you build your packages read the Administrator checklist for packages and consider the following:
Revenue classifications
Similar to menus, package events are assigned a revenue breakdown. Each allocation you specify within that breakdown is associated with a revenue classification. For example, a dinner on your Complete Meeting Package might have a revenue breakdown of 25.00 to Food and 10.00 to Beverage. The event's revenue breakdown is used to calculate the package revenue and taxes, rather than the menu and item pricing information.
For events that include function room rental, enter the rental as a per person amount and assign it the Function Room Rental revenue classification.
Event classifications
You can create package-specific event classifications that include menus and items. Those menus and items are automatically added to the package events on a booking, and the Included in Package checkbox is selected by default. If users need to add a different menu or item, they can change the defaults, but they need to manually select Included in Package.
When you add average checks to the event classifications, consider entering the rate for extra attendees not paying the full package rate. For example, enter the rate charged to a guest speaker that only joins for lunch. In this case, enter the rate for a non-package attendee paying the menu price.
Function room rental
Function room rental needs to be entered as a per person amount on the package event revenue breakdown. For example, the revenue breakdown for a meeting might allocate 10.00 per person to Function Room Rental.
To ensure that room rental revenue is correct on your packages, do not enter a default rental rate on the Function Room page.
Taxes
Taxes display on the booking check, which is like a banquet check but for the entire booking. Packages that include guestrooms need to have a guestroom tax added to the applicable tax group.
Guestrooms
Each package can offer multiple room types, but they need to be assigned the same rate for each occupancy level (S/D/T/Q). For example, the rates for your King and Queen rooms might be entered as follows: 200/250/300/350. The per person guestroom rate is calculated when the package room block is created.
If the guestroom rate changes by day, add the guestroom types without a rate. Users can add the rate directly into the room block when they make a booking.
Menus and items
You do not need to set up different menus and items for packages if they can be sold either way. The price is ignored when included in package is selected. The price can be charged if you need to add extra attendees paying the menu price, separate from the package. Items need to be calculated as per person to display on the BEO. For items, like AV equipment, that are not priced per person, select Per Person anyway and enter 9999 for Service Factor. This adds only one item to the BEO and allows the item to meet the per person requirement on the package.
Other income
Make sure other income items have already been set up before you create your package template. Decide if the item is included in the total package price, or if the item is an optional add-on.