Overview: External availability integration

The last time you received a group request for guestrooms, you may have found yourself checking two systems for availability — your reservation system for available rooms and Delphi for other group bookings. Wouldn't it be convenient to have all this information in one system? Well, now you don't have to wait any longer. Our Delphi platform provides seamless integration with external availability sources, offering users enhanced convenience and efficiency in managing their operations.

This integration empowers all users to efficiently handle room inventory management and access real-time updates on availability and occupancy directly within the Delphi interface. Whether they are checking availability or creating a room block, they will receive live updates from the external source, ensuring precise information on room availability.

Of course, to benefit from this integration, there are a few steps that your administrators need to take once Amadeus enables it on the back end.

Corporate Administrators

Once the external availability source is enabled, Corporate Administrators need to prepare the organization in order to be able to use this type of integration. To do this, they will need to:

Property Administrators

Once the external availability source is enabled and the corporate administrators enable the necessary functionalities in the organization settings, it's time for Property Administrators to set the property up for success.

Users

This integration streamlines your daily tasks. The good news is the processes and data remain the same, with just a different source and some visual cues. The pages affected by this integration are listed below. For further assistance, be sure to take a look at:

If you wish to take advantage of this integration, please contact your Amadeus sales representative.