Reassign appointments

Administrators can reassign future appointments when a user leaves the organization. This process is used to ensure all the appointments are scheduled and attended by another user.

To reassign appointments

  1. Navigate to Amadeus Settings and click Reassign Owners.
  2. Select the Appointment tab.
  3. Select one of the following:

    • Assigned To
    • Migrated Assigned To
  4. Select a Type to limit the appointment type to reassign. To update all records, leave this field blank.
  5. Click Search.
  6. Select all the appointments to reassign.
  7. Select a new Assigned To owner.
  8. Click Update Owners and then click Yes to confirm.
  9. Click Audit/History to view the progress of the updated records.
  10. Click the log entry number to view all updated entries and to download the CSV file of changes.

    If your property has custom validation rules, some records might not update. If necessary, you can manually update those records.