User details

The content of this page is specific to the Delphi product type. If you are using the Delphi Core product type, click here to access the Delphi Core-specific online help.

To help you work with your users, the User Details page includes several areas of detail.

To view the user details

  1. Navigate to Setup.
  2. In the Quick Find search box, enter 'Users' and select it below.
  3. Click Edit next to the name of the user.
  4. Modify the fields on this page as appropriate. The following table describes the fields on the user record.
    User information details
    First, Middle, and Last NameThis is the user's name as it appears in the application and in customer-facing documents.
    AliasThis field automatically populates and displays an abbreviation of the user's name. The alias is used on dashboards, reports, and other pages.
    EmailThis is the user's email address. All notifications are sent to this address.
    UsernameThis field is automatically populated and displays the user's email address.
    NicknameThis field is automatically populated and displays the name used to identify the user in a community.
    Title, Company, Department, and DivisionThese fields are used to identify the user in a multiproperty org.
    User LicenseThis is the user's license type:
    • Salesforce - This license is only used by corporate administrators.
    • Salesforce Platform - This license is used by all other users, including property administrators.

    The user license type you select determines which profiles are available for the user.

    RoleAlthough the role seems to be required, this field is not used for Amadeus applications. Ignore this field unless your company uses roles for standard Salesforce functions.
    ProfileThis controls which areas of the system the user can access and some of the basic actions they can perform. The user license type you select determines which profiles are available for the user.

    If a user needs additional permissions outside of what is defined in the user's profile, you can assign the appropriate permission set. For additional information on the tasks that each profile can perform, see Profiles, permission sets, and access levels.

    ActiveWhen selected, the user is able to log in to the application but cannot create records until you provide access to one or more properties.

    Users cannot be deleted. They can be deactivated, so they can no longer log in to Salesforce. Only a corporate administrator can deactivate a user by clearing this checkbox.

    Deactivated users continue to display on all owned records. They also display on bookings where they were sourced. When their replacement is hired, you can transfer the records to the new user with the Reassign Owners utility.

    Locale SettingsThis is the time zone where the user works. If the user has access to a MeetingBroker integrated property in another time zone, the user's time zone determines when RFP escalations and reminders are sent.

    Locale determines how date, time, and currency display to the user in the application.

    Generate new passwordSelect Generate new password and notify user immediately to send the user the access information.

    Make sure to select this checkbox when updating the email address for an existing user to prompt the user to accept the changes.

  5. Click Save.
Learn more...

Overview: Profiles, permission sets, and property access

Overview: Users

Create users

Edit users

Deactivate users

Amadeus user settings

Assign property access, permission sets, and default properties

Grant property access to users

Reset user passwords