Delete room blocks
The content of this page is specific to the Delphi product type. If you are using the Delphi Core product type, click here to access the Delphi Core-specific online help.
You must be the booking owner or be sourced on the booking to delete a room block.
If the room block is added to the booking as part of a package, removing it affects the package event attendance
- Only non-package attendance continues to display on events.
- Only quantities charged to Individual continue to display on other income items.
If your property is integrated with a PMS, the status of the room block must be changed to Block Cancelled before it can be removed.
To delete a room block
The process of deleting a room block depends on your guestroom experience. Select your experience below for further details.
Classic guestroom experience
- On the Booking page, navigate to the Guestrooms section and click Details.
- In the Room Block Name list, select the room block you want to remove.
- Click Modify Room Block.
- Click Remove Room Block, and confirm.
- If you remove a package room block, the New Room Block window opens so you can create a new room block. By default, all rooms are placed in Run of House. You can then associate that room block to the package and assign the room types. Only those room types that have been added to the package are available for selection.
New guestroom experience - available with version R49 and higher
- On the Booking page, navigate to the Guestrooms section and click Details.
- If applicable, select the room block to remove.
- Click More....
- Click Delete Room Block, and confirm.
- If you remove a package room block, the New Room Block window opens so you can create a new room block. By default, all rooms are placed in Run of House. You can then associate that room block to the package and assign the room types. Only those room types that have been added to the package are available for selection.