Mark room blocks pickup complete
After final pickup for a room block has been entered, you need to mark that room block pickup complete. After all room blocks on a booking have been marked picked complete, the Pickup Complete check box is automatically selected on the Booking page, and reports will begin to use actual guestroom revenue rather than the previous forecasted values.
A room block can be marked pickup complete from the following locations:
- Enter Pickup tab - you can work with room blocks from multiple bookings.
- Modify Room Block window - you work with one room block at a time.
If your property is integrated with a property management system, it may not be necessary to enter pickup or mark pickup complete. For more information, contact your administrator.
To mark pickup complete using the Enter Pickup tab
- Click the Enter Pickup tab.
- Click the Group Pickup tab.
- Select the appropriate Property and Start Date for the bookings you want to update.
- For each room type and day, enter the number of picked up rooms and the pickup rate.
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If you need to enter pickup for a guestroom type that has not been added to the room block, click in the grid below the room block name, click Add Room Type, and make your selection. This adds the room type to the room block.
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Before you save , you'll notice red triangles in the upper-left corner of each field. These indicate unsaved changes and will disappear after you click Save.
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If multiple bookings are displayed, you can create additional space on the page by clicking the Minimize button next to the bookings whose details you want to hide.
- When you have finished entering pickup for the room block, click in the Pickup Complete column to display a check box. Select the check box to change the pickup status to Complete. If you need to make adjustments to a room block after pickup has been marked complete, you can clear the check box, update the numbers as needed, and then select the check box again.
After pickup has been marked complete for all room blocks on a booking, the Pickup Complete check box is automatically selected on the Booking page.
- Click Save.
To mark pickup complete using the Modify Room Block window
- Open the booking.
- In the Guestrooms section, click Details
- Enter the final pickup numbers for each room type and click Save.
- Click Modify Room Block.
- Select the Pickup Complete check box and save your changes.