Create package room blocks on bookings
The package attendance for a 24-hour package is managed from the room block rather than the Booking Package Attendance page. After you create and save a room block, the Booking Package Attendance page becomes read-only. Any updates to the package attendance need to be made from the Room Block Details window. When you create a package room block, you have the following two options. You can:
- Enter the package attendance on the Booking Package Attendance page and then create the room block.
24-Hour meeting packages can include services that take place on different days. The attendance for Next Day events is calculated by the number of guests who consumed guestrooms the previous night.
- Create the room block without entering the package attendance on the Booking Package Attendance page.
The package attendance is calculated using the guestroom and occupancy values entered in the Room Block Details window. Any changes you make to the room block are reflected on the Booking Package Attendance page.
To learn more about room blocks and package attendance, including exceptions to package event attendance, see Use the Booking Package Attendance page.
To create a package room block
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On the Booking Package Attendance page, do one of the following:
- Enter the attendance numbers for each day of the package and then click Create Room Block.
- Click Create Room Block without entering attendance numbers.
- In the Default Rooms To list, select the room type to block by default.
- Click Create Room Block. The Room Block Details window displays.
- Do one of the following:
- If you entered attendance numbers in step 1, the values are used to calculate the corresponding number of single-occupancy guestrooms on the room block. If you block guestrooms in multiple occupancies, you need to update the room numbers accordingly. The occupancies you enter need to equal the corresponding package attendance for that day.
For example, if the package attendance is 75 and you block in single, double, and triple occupancies, your room block numbers could be: 30/15/5 (30 + 30 + 15 = 75 attendees). If a discrepancy exists between your room block numbers and the package attendance, the room block information overrides the package attendance. In other words, if your package attendance is 75 but you block 78 rooms, the package attendance updates to 78. All events with a Next Day designation, also display an attendance of 78.
- If you did not enter attendance numbers in step 1, enter the guestroom numbers in the appropriate occupancies. The numbers you enter control the agreed, expected, and guaranteed package attendance. The guaranteed attendance is controlled by the blocked number of rooms you enter.
- If you entered attendance numbers in step 1, the values are used to calculate the corresponding number of single-occupancy guestrooms on the room block. If you block guestrooms in multiple occupancies, you need to update the room numbers accordingly. The occupancies you enter need to equal the corresponding package attendance for that day.
- Do one of the following:
- Click Save and then click Close to return to the Booking Package Attendance page.
- Click Save and Close to return to the Booking page.
You can also associate an existing room block to a booking page and use those numbers to calculate the package attendance.