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Sales & Catering - Delphi release notes

These release notes describe new features and fixed issues in the 2025 releases of Amadeus Sales & Catering - Delphi. If you want to schedule a complimentary update, contact Amadeus Support. To determine the release installed in your org, see Installed Packages.

July 8, 2025 (R57)

New features

Automatically mark events done. After you detail a BEO, the Done checkbox should be selected in the Booking Events grid. With this checkbox selected, reports use the actual revenue on the BEO rather than the event's forecasted values. This also indicates the BEO is ready for distribution. With this release, administrators can choose to have events automatically marked done, as long as they have a definite status. For more information, see View property details. Administrators, see Add the Mark Events Done checkboxes to the Property page for enablement instructions.
Bulk delete bookings. (CR0138495) In R55, Amadeus introduced the Booking Day Snapshot (BDS) purge to remove unnecessary Booking Day Snapshot records. In this release, we are introducing an additional way to reduce data storage fees: the ability to bulk delete historical bookings. For more information, see Bulk delete bookings. Corporate administrators, see Enable property object retention for enablement instructions.
Enhanced Data usage by property report. In R56, Amadeus introduced the Data usage by property report. With R57, the report has been enhanced. Now, only years with data display while setting the report criteria, so you can easily find what you need. All data is expressed in terms of KB/MB/GB, with grand totals displaying per property. There have also been a variety of improvements to report performance, and access to the report has been extended to property administrators. For more information, see Data usage by property report.
Enhancements to Autotraces. (CR0137985, CR0138047, CR0138904, CR0008656, CR0130448) The Manage Autotraces page, introduced in R51, has been further developed to include increased customization and several new autotraces. Property administrators can take advantage of these new offerings to automatically create tasks for users to follow up on upcoming deposits, past due decision dates, and more. Additionally, booking autotraces can now be refined based on booking status, booking type, or market segment. For more information, see Manage autotraces.
Improved account and contact matching when converting inquiries to bookings. (CR0136113) When you convert an inquiry into a booking, it is important to select the correct account and contact. With R57, all potential matches display in table format with the most likely matches at the top. This new design displays more details so you can easily identify the correct record. For more information, see Create bookings from inquiries.
Master Billing field added to the default Lightning Booking record page layout. To help you manage a booking's billing information, the Master Billing field has been added to the default Lightning Booking record page layout. For more information, see View booking details. Corporate administrators, see Add the Master Billing field to the Lightning Booking page for enablement instructions.
New guestroom experience updates.
- Horizontal scroll. (CR0138874) The horizontal scroll bar now moves all room types simultaneously, keeping the date columns in sync. After a room type is expanded, the column containing the field labels remains visible as you scroll through all days of the room block.
- See room types with allocations first. (CR0138621) A new button has been added called Sort. When this button is selected, all room types with allocations display at the top of the page. For more information, see View room block details.
- Edit a room block's alternate name. (CR0127478) The Alternate Name field has been added to the Modify Block window.
- Improved booking navigation. (CR0138296) The Booking Post As field, at the top of the room block window, is now a hyperlink. You can use this hyperlink to launch the booking in a new tab without closing the room block.
  
  Changes made while working in multiple tabs are not reflected until the page is refreshed.
New guestroom summary merge tables with all room counts and totals. (CR0121823) Two new non-package guestroom merge tables are available to display additional room block details. Located in the Guestroom template parts section of Advanced Booking templates, Room Totals Combined 'RmsSummary(AFBPRms-DOWAcr-RmDwn)' displays the total number of each room type per day. Room Total SDTQ 'RmsSummary(AFBPRmsSDTQ-DOWAcr-RmDwn)' breaks the data down further by displaying a total for each occupancy type.
Set Visible to all properties to be checked by default. (CR0138831) To share an account with all properties in the org, the Visible to All properties checkbox on the Account page needs to be selected. Many organizations use a workflow to have this automatically selected in the background. Corporate administrators can enable a new setting that selects this checkbox by default for all newly created accounts. The accounts are then automatically shared with all Delphi and Delphi Core properties in the org, thus eliminating the need for existing workflows. For more information, see Amadeus settings. Corporate administrators, see Set Visible to all properties to be checked by default for enablement instructions.

Integrated product updates

MeetingBroker auto sign in. As of R57, users at properties integrated with the new MeetingBroker experience no longer need to enter their MeetingBroker credentials each time they work with an RFP. After a Delphi user signs in to the new MeetingBroker experience from within Delphi their user credentials are saved until their MeetingBroker login information changes.

Administrators are still required to comply with Multi-Factor Authentication requirements.
Opera OXI integration inclusive pricing. (CR0127419) Delphi now supports the integration of inclusive guestroom rates with Opera OXI. Properties can configure this integration to send the inclusive guestroom rate to Opera through the existing AHWS Opera OXI integration without using rate codes. When a rate is returned from Opera to Delphi, taxes are deducted ensuring that Delphi's exclusive rate and revenue fields are reported correctly. To enable this feature, contact your sales representative.

Fixed issues

CR0138365: Occupancy upcharge values display in the Bulk Update window of the new guestroom experience, even when one of the upcharge rates is 0.

CR0139007: The CRS integration fields have been moved to the correct section of the Property page layout.

CR0139084: In the new guestroom experience, users can override the booking cutoff date without it being reset to the default value.

CR0139184: MeetingBroker RFPs received with only agent and agency information, are created in Delphi without error.

CR0139251: Detailed menu item sort orders save and display correctly on BEOs.

Previous releases

April 16, 2025 (R56)

Announcement

Amadeus is happy to announce that educational videos are now provided for each release. You can find these videos in the What's new content of each new release.

New features

Show or hide serve times per menu. (CR0138952, CR0138529) Serve times can now be hidden or displayed for each menu individually. This default display setting can be set during menu creation and edited per event in the Manage Menus and Items window. For more information, see Manage Menus and Items, Create custom simple menus, and Create custom detailed menus. Corporate administrators, see Show or hide serve times per menu for enablement instructions.
New BEO Batch Merge tab sort and filter capabilities. (CR0126922, CR0127277) In R55, Amadeus introduced additional BEO batch merge search fields and an updated search results grid. With R56, we are including more enhancements to the search results grid. Users can now see a selection of filter options and can sort two columns simultaneously. After the grid is customized, users can save up to five custom views for future use. For more information, see Batch merge booking documents.

These enhancements are available with the Delphi product type only.
The materialization percent field no longer clones during the clone booking process. To prevent inaccurate reporting and decrease the level of effort for users updating the field, a change in the booking clone process has been implemented. The materialization percent field does not clone when users use the clone booking feature. For more information, see Clone bookings.
Data usage by property report. To allow corporate administrators to determine the data usage of each property to allocate storage costs accurately, a new report has been created. This new report on the Amadeus Settings page, shows the approximate data storage consumed by each property based on attributable records. The data can be exported to a CSV file for further aggregation and analysis as needed. For more information, see Data usage by property report.
Ability to manage booking and room block statuses separately. The Enable Room Block Status checkbox is now available on the Core Property Detail page. When this option is selected, a Core property can change the status of a room block independent of the booking. For more information, see Change the room block status and View property details. Corporate administrators, see Add the Enable Room Block Status checkbox to the Property page for enablement instructions.

This feature is now available with the Core product type.

Fixed issues

CR0136652: Choice groups on detailed menus that have been added to an event classification and then applied to a booking, retain their sort orders.

CR0138684: Cancelled room block values are no longer included in the Total Blocked value in the new guestroom experience.

CR0138704: Users, sourced on bookings in the Other Source field, can now modify room blocks in the new guestroom experience.

CR0139084: Booking owners can now override the default cutoff date in the new guestroom experience.

CR0138795: New root revenue classifications can be added to Corporate BEO template sections in the Salesforce Lightning experience without error.

CR0138688: The Save & New button retains the field values that should display by default in the Salesforce Lightning experience.

February 4, 2025 (R55)

Announcement

Amadeus is happy to announce that educational videos are now provided for each release. You can find these videos in the What's new content of each new release.

New features

New BEO Batch Merge tab sort and filter capabilities. (CR0126922, CR0127277) To enhance the search for BEO records to batch merge for distribution, the Booking Owner and Manager fields have been added to the Batch Merge tab under Enter Search Criteria. Also, the Select Records to Merge results grid now includes these new columns: Function Room Name, Event Classification, BEO Template Name, and three Blended Revenue columns. Users can customize which columns display in the results grid and sort the results by any column. For more information, see Batch merge booking documents.
Ability to configure roomblock group code validation and automatic pickup complete without an active PMS integration or at properties without a live PMS integration. Delphi administrators can now configure PMS ID/Group Codes and enable the automatic pickup complete function. For more information, see View property details.
Task notifications for booking ownership changes. When you change a booking owner, you can now assign a task to notify the new owner of the ownership change. To use this feature, a new Change Owner button is available for the Booking page with an option to send a task. For more information, see Change the booking owner. Corporate administrators, see Enable the Change Owner task notification feature for enablement instructions.
Booking Day Snapshot purge. (CR0134636, CR0134801) Delphi now offers a new solution to reduce data storage fees. The Booking Day Snapshot (BDS) purge feature deletes BDS records that are no longer necessary for a property's reporting needs, based on the configured settings. This feature is disabled by default when upgrading to R55. For more information, see Booking Day Snapshot purge. Corporate administrators, see Enable property object retention for enablement instructions.
Ability to include Delphi Diagramming room plans when merging a single BEO. Starting with R54, we added the ability to include Delphi Diagramming room plans when batch merging BEOs. This function is now extended to allow the same process when merging a single BEO from the booking, eliminating the need to print documents from two different products. For more information, see Merge Booking Documents.
Catering Pace Verification report. (CR0134516) To monitor and troubleshoot any discrepancies in the Catering Pace report, users can now view the bookings used to create the report. A Catering Pace Verification report has been added as a sub-report option when running the Catering Pace report. For more information, see Catering pace report.
Menu and item tags. To categorize and identify menus and items, Delphi now offers item tags. Tags can be created at the property level to identify menus and items, such as vegetarian, vegan, or containing nuts, or to tag specific kitchen areas like the cold kitchen or pastry kitchen. These tags are reportable using the Salesforce custom report builder, helping teams categorize and route information more efficiently. For more information, visit Menu and Item tags. Property administrators, see Enable menu and item tags for enablement instructions.

This feature is available with the Delphi product type only.
Visual indicators for filters in Manage Menus & Items and Menu & Item Search. (CR0122039, CR0121827) Delphi now offers clear visual indicators for applied filters in the Manage Menus & Items and Menu & Item Search windows. This enhancement ensures more accurate search results by making filters easy to identify and remove. Also, when filters are cleared, the filter bar remains visible, so users can continue filtering results as needed. For more information, see Manage menus and items and Add, replace, and copy menus and items.

This feature is available with the Delphi product type only.

Integrated product updates

Channel Rates and Availability user interface. This feature is for properties integrated with an external API, such as Shop & Book. A Channel Rates and Availability button now displays on the Availability page to access guestroom and package information from the API. Sales managers can use the Channel Rates and Availability interface to search their properties that sell online and view the same availability and pricing for guestrooms and packages as an online shopper. They can then create a booking with that pricing directly from this interface. For more information, see Channel Rates and Availability. Corporate administrators, see Enable channel rates and availability for enablement instructions.

Fixed issues

CR0138235: In the Manage Menus and Items page, users can now copy items from other events even when the search results contain some events with no items.

CR0138443: In the New Guestroom Experience, users can create bookings even when no Guestroom Type Day (GRTD) records exist for the booking dates.

CR0138603: Function room rental revenue is now included in the Estimated Charges table on the default 'BEO with Total Templates' document.

CR0138062: In Delphi Select, open activities from inactive Delphi users no longer display.

To learn about new features introduced last year see 2024 Release notes.