New user guide

Welcome to Delphi Diagramming! Learning a new system alongside juggling your daily workload can feel overwhelming. Don't worry, we're here to help. Let's make your journey less of a chore, hassle-free, and get you up and running as quickly as possible!

Quick links

Register your new account and log in as soon as you receive your welcome email. Don't delay, it only takes 5 minutes!

Set your default preferences

Import or create a diagram

When you’re ready, check out the "Explore More" links at the end of this topic to take a deeper dive into the powerful design tools. Refer to the Glossary for changes in terminology.

Register your new account and log in

As a new user, you must register your Delphi Diagramming account before you can log in to the application and get started. A welcome email will be sent to you after your administrator creates your new account.

Look for a message with the subject “Welcome to Delphi Diagramming!” from hospitality.no-reply@amadeus.com.

You may need to check your spam or junk folder. If you're unable to find it, or more than 7 days have passed, contact your Property Admin to reset your account and generate a new email. Do not forward your welcome email to your colleagues as it's associated with your account. Everyone should receive their own welcome message.

1. Open your welcome message.
2. Click Get Started. If you can’t click the button, scroll to the bottom of your email and copy the provided URL into your browser.
3. Complete the following:
   • Enter your Username in email format (for example, jsmith@mail.com).
   • Enter and confirm your Password. Your password must be a minimum of eight characters with both uppercase and lowercase characters and at least one number.
   • Click Submit.

Log in to Delphi Diagramming

1. Go to https://venue.amadeus-hospitality.com/.
2. Enter your Username and Password, and then click Sign In.
   • Select Remember Username, to save time during subsequent logins.
   • For an extra level of security, administrators are required to use Multi-Factor Authentication (MFA) when logging in.

Bookmark the website

For easy access in the future, bookmark the website. The steps you need to follow vary according to the device and browser that you use but should resemble the following:

1. Go to https://venue.amadeus-hospitality.com/.

2. Do one of the following:

   • On Windows PCs, press CTRL+D.
   • On Apple PCs, press COMMAND+D.
   • On mobile devices, tap the Star icon next to the URL.

Set your user defaults in your user profile

Time: Approximately 10 minutes

Now that you're logged in—decide if you prefer to see things in feet and inches or meters. These settings determine how measurements are displayed to you. They are not saved to a room plan so you can change the setting any time you want.

1. Click your name in the upper-right corner of the page, and then click My Profile.

2. Select the Measurement and Dimension Line Format.

3. Click Save Changes. Don't worry about all the other settings just yet. Once you've drawn a few diagrams, come back and update your defaults for drawing and printing. Read more about the available options when designing room plans.

Create a room plan

There are a few ways to create a diagram. Use Quick Room Plans to import your favorites you've already created, save common setups to use as templates, or if you're in a hurry. Create a booking for those larger programs that need a whole bunch of diagrams. Once you get to designing the layout, you'll notice the steps and drawing tools are similar and things will start to feel familiar.

Quick Room Plans

These allow you to work in the same way you did in MeetingMatrix 2010. You can import your favorite diagrams that you already created in MeetingMatrix and use them as templates to start new diagrams. Your administrator may have already loaded some of the most common setups that you use on a regular basis for you. If your administrator imported any room plans that you were working on in MeetingMatrix during your migration, this is where you'll find them.

1. Click your name in the upper-right corner of the page, and then click Quick Room Plans.

2. Click Quick Create.

3. Provide the following information:

   • Enter the Plan Name.

   • Enter the number of Attendees. (Optional)

   • Select the Room Setup. (Optional)

   • If you have access to more than one property, select the property for the room.

   • Select a room.

4. Do one of the following:

   • Click Create Quick Room Plan and continue editing on the canvas.

   • Click Upload a MeetingMatrix 2010 File and then browse to the file location where your MeetingMatrix Setup files (.mms) are stored.

     • Select the appropriate .mms file and click Open.

     • Click Import.

       If you're not sure where to find your .mms files open MeetingMatrix, press SHIFT+P, and note the Current path shown. Use that path to locate your files. You can copy and paste the file path into the address bar of the File Upload window and add “\Setups\” to the end. It might look similar to this: C:\ProgramData\MeetingMatrix International\MeetingMatrix 2010\MMIDEMO\Setups\.

5. To navigate back to the home page, click your name in the upper-right corner of the page and then click Bookings.

Create a Room Plan within a Booking

Adopt the new workflow and organize your room plans by booking. For example, LRB Communications is having three events during the same occasion; a workshop in the afternoon, followed by a drinks reception, and then a dinner. Even though each event is taking place in a different room, they can be organized in one place under the same booking, making it easy to find and manage the room plans. If your property has purchased an integration with Delphi, this is the flow you'll commonly use. Once you have created a room plan using this method, you can save it as a Quick Room Plan to use as a template in the future.

1. Click Create Booking and enter the details.

   If your property is integrated with Delphi, the bookings and events will be created for you when you click the View Diagram button and you'll go straight to the room plan. Continue editing from step 3 below.

2. Click Create Event and enter the details.

   • Select the setup for the room

   • Select the room for the diagram.

   • Click Create Room Plan and enter the name for the plan.

3. In Automatic Layout Mode, adjust the settings in the left side panel to make changes to the default layout.

4. Click Save.

5. If you need to make bespoke changes, click Design Mode in the left side panel.