Turn down RFP inquiries

If you are unable to bid on a piece of business that came to your property via MeetingBroker, you need to turn down the RFP inquiry. Based on your property's settings in MeetingBroker, an automatic email message may be sent to the meeting planner.

Your MeetingBroker Location Administrator can adjust this setting on the Location General page. From the MeetingBroker Home page, click Administration and select your location on the Locations tab. If you want MeetingBroker to notify the sender, select Send Turn Down Email When Turning Down RFP from Integrated S&C System.

If the lead came from a channel with a response portal, such as Cvent, the status is automatically updated for you. You don't need to log in to their website to update the status.

Turning down an inquiry will satisfy the assignment rule escalation.

To turn down an RFP inquiry

  1. Open the inquiry.
  2. Click the Turndown & Reply button.

    The Turndown RFP page opens.

  1. Select the Lost Business Reason. This is sent back to Cvent, Groups360, SpeedRFP, SignUp4, Venue Directory, 1000Meetings, CVBs, and Central Sales (formerly Connex).
  2. In the Message field, enter comments. As of R40, these comments are sent back to Central Sales and Cvent, saving you the step of sending a separate email. For RFPs from other channels, the comments are sent back to MeetingBroker, but not forwarded on to the sender.
  1. Click Turndown.
  2. Click Save.
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